Experience

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  GCS & Associates

  • Mercer Island

  • Consultant

    • Apr 1999 - Present
    • Mercer Island

    Consultant in the field of social media analysis, marketing, web development and cybersecurity. Consultant in the field of human organization development(HOD), coaching/counseling, HR, and recruiting. Socail media and political blogger creating a website for reporting on the rights of journalists in totalitarian regimes. Reported on the current affairs of journalists in Russia, Iran, Cuba and Myanmar. Reported on the Green Revolution/Movement in Iran with regards to Neda Soltan under the oppressive regime of Ahmadinejad. Providing live feeds into CNN and TheGuardian. Providing technical advice on secure communication through the haystack and tor project to those reporting on events in those countries.

• 

  Weyerhaeuser

  • 33663 Weyerhaeuser Way S, Federal Way, WA

  • Technology Consultant/Director CBPRIT Technology Center

    • Apr 1999 - Jun 2000
    • 33663 Weyerhaeuser Way S, Federal Way, WA

    Conducted a thorough analysis and review of the organizational structure, business strategies, mission statement, business systems and business policies within Weyerhaeuser CBPRIT (Container Board, Packaging, Recycling Information Technology Center) encompassing 67 mills and plants worldwide.Oversaw the development and implementation of four major plant and mill systems within CBPRIT.Managed and directed the CBPRIT technology center hiring, staffing and training over 250 employees.Implemented new business policies, strategies, procedures, systems and organization structure both for cost effectiveness and efficiency.

• 

  Microsoft

  • One Microsoft Way, Redmond WA 98052

  • Manager

    • Sep 1985 - Jun 1998
    • One Microsoft Way, Redmond WA 98052

    Manager of the launch team including the program, product, and testing manager overseeing six of Microsoft Retail Products: Microsoft Works, Project, Flight Simulator, Microsoft Diagnostics, Microsoft Word, Windows 3.1 Conducted Beta Testing for the above programs.Developed, planned & Implemented the division wide programs within the technical support division including the division wide PSS Employee Recognition Program and Developed & Implemented the PSS career path ladder. Deveolped cross training groups, and instrumental in developing and launching Microsoft customer online support center,techsys, to reduce call volumes within technical supportManager overseeing the DOS, Multimedia, Windows group within Microsoft hiring over 450 Microsoft engineers. Facilitate communications with major Hollywood studios.Hanna-Barbera Productions, Paramount on multimedia projects, screenwriters' Scriptor template.Manager overseeing the development & management of Techsys automated customer service support program.Developed Microsoft Training Manual to standardize procedures throughout the division.Developed the Quality Task Force to investigate and evaluate quality throughout the division.Implemented small group cross-training to increase overall performance within the division.Managed growth, reorganization, moves, turnover, overhead costs and product releases.

• 

  Moore Business Systems

  • Seattle, Wa

  • Systems Manager

    • Feb 1984 - Mar 1985
    • Seattle, Wa

    Moore Business Systems was a division of Moore Business Forms CorporationSoftware and hardware support to corporate and retail customers. Configuring and implementing software and hardware services and training based on clients needs. Systems analysis of clients current information system environment.

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  The Genra Group

  • Seattle, Wa

  • Manager System Configurations

    • Jan 1983 - Feb 1984
    • Seattle, Wa

    Software and hardware support to corporate and retail customers. Configuring and implementing software and hardware services and training based on clients needs. Systems analysis of clients current information system environment.Developed and managed the Seattle based configuration lab

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  Xerox

  • Seattle, Wa

  • Manager System Configurations

    • Mar 1982 - Jan 1983
    • Seattle, Wa

    Software and hardware support to corporate and retail customers. Configuring and implementing software and hardware services and training based on clients needs. Systems analysis of clients current information system environment. Merged with Moore Business Systems

• 

  SPIRIT 2000

  • Bellevue, Wa

  • Program Manager

    • Jun 1981 - Feb 1982
    • Bellevue, Wa

    Program Manager, Software Developer, Courseware Developer for educational software. Spirit 2000 (software programming instant translation,instant translation) from tutor to basic programming.

• 

  Bogle & Gates

  • Seattle, Wa

  • Legal Investigator

    • Sep 1979 - Mar 1981
    • Seattle, Wa

    Legal Investigator

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  Washington State Patrol

  • Everett, Wa

  • State Trooper

    • May 1968 - Mar 1976
    • Everett, Wa

    Law Enforcement and criminal justice.