Experience

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  Working From Home

  • Retired

    • Jan 2013 - Present
• 

  Johns Hopkins HealthCare

  • Glen Burnie, Maryland

  • Windows 7 Migration Specialist

    • Jun 2012 - Jul 2012
    • Glen Burnie, Maryland
• 

  World Vision

  • United Kingdom
  • Non-profit Organizations
  • 700 & Above Employee

  • Computer Support

    • Nov 2008 - Nov 2011

  • Desktop Support /Network Specialist Analyst II

    • Nov 2008 - Nov 2011

    Setup computer systems, Dell laptops and desktops with imaging and re-images.Setup Blackberry, and IPhones 3 &4 (both AT&T & Verizon). Setup and maintain A/V equipment, Polycomm VTC's, projectors, sound systems, etc.Install and maintain telecommunications systems and equipment.Maintain computer hardware and software inventoryConduct system backups (weekly and daily).Assist in problem diagnosis and or repair of telecom equipment. Assist in physical moves of PCs equipment and to setup new offices. Perform hardware, operating system and software troubleshooting and installations. Research solutions using available technical tools and staff resources.Configure and deploy new computers and devices. Train users on use of VPN, software firewall and computer hardware.Lotus Notes, Active Directory and familiar with Ghost imaging software also familiar with Nortel phone systems.

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  Volt Technical

  • World Vision

    • Jun 2008 - Nov 2008

    Install and maintain telecommunications systems and equipment.Conduct system backups and perform system moves. Assist in problem diagnosis and or repair of telecom equipment. Responsible for the installation, testing, and repair of telecom network infrastructure. Assist in physical moving of PCs ...

• 

  NRT, Technology Services

  • Hunt Valley, Md

  • Desktop Support /Network Specialist Analyst II

    • Nov 2007 - Feb 2008
    • Hunt Valley, Md
• 

  SCI, Arbutus Memorial Park

  • Desk Top /Database Specialist

    • Nov 2001 - Aug 2007