Experience

• 

  The Writing Equipment Society

  • Milton Keynes

  • Trade Liaison Officer

    • Mar 2022 - Present
    • Milton Keynes

• 

  Aspire

  • Research Director

    • Jul 2021 - Present

    Responsible for the successful delivery of market insight, and comparative vendor evaluation, in the Customer Communications Management (CCM) and Customer Experience Management (CXM) software segments.

• 

  Hyland

  • Principal Product Manager

    • Oct 2020 - Jun 2021

    Leading the strategy on Alfresco’s flaghip product, the Digital Business Platform, combining process, content and governance, supporting the integration of Alfresco into Hyland. Product Manager for the consolidation of all platform deployment mechanisms, across both containerised and non-containerised platforms, as well as the overall strategy for product trials.

• 

  Alfresco Software Limited

  • United Kingdom
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Senior Director, Product Strategy & Management

    • May 2018 - Oct 2020

    Leading the strategy on Alfresco’s flaghip product, the Digital Business Platform, combining process, content and governance which drives a third of our current revenue. Developing new product component lines through continuous market research, analyst & customer validation, business case development, and managing a consortium of partners; Managing the consolidation of all platform deployment mechanisms, across both containerised and non-containerised platforms, as well as the overall strategy for product trials.

  • Senior Director, Business Solutions Strategy

    • Nov 2015 - Apr 2018

    Working across Sales, Marketing, and partners to identify opportunities, articulate value, and educate our sales force and our customers on the transformational impact that process automation and information management solutions can bring to their business. I have helped deliver significant revenue growth and managed consistency, in a period of management turmoil and acquisition. In parallel, I became Alfresco’s primary GDPR spokesperson, having designed our unique GDPR Solutions methodology.

• 

  IBM

  • ECM Strategy & Market Development (UK)

    • Jul 2011 - Jan 2015

    Part of the management team that delivered IBM's $20m+ Enterprise Content Management (ECM) business in the UK. I provided strategy, direction, messaging, advocacy, training and expertise to the UK sales, marketing and channel organisations. I developed new go to market strategies, transformed customers’ businesses through Information Governance, Case Management, Fraud management and Social Business.

  • ECM Business Value Advocate

    • Jan 2009 - Jul 2011

    Helped customers, partners, and internal IBM resources to explore and extend the value of ECM technology investments. Worked with the wider Information Management community (media, analysts, influencers and trade organisations) to enhance the understanding and adoption of ECM.

• 

  FileNet (now IBM)

  • Director, Risk & Compliance Business Solutions, EMEA

    • Oct 2003 - Dec 2008

    I joined FileNet’s Product Marketing team, to help position our technical capabilities against business problems and develop vertical messaging. A multifaceted role linking Global Marketing, Analyst and Journalist relations, Pre-sales support, Advocacy, Partner development and internal product strategy. I focused specifically on Risk and Regulatory Compliance solutions for Financial Services and worked with the business development team in launching new global market offerings and researching M&A targets

• 

  CapGemini

  • Principal Consultant, Technology Consulting Group

    • Jun 1996 - Oct 2003

    Aka "Cap Gemini", "Cap Gemini Ernst & Young", "CGEY" and "Hoskyns"As principal ECM consultant at Capgemini, I have managed systems implementations, led delivery teams, architected solutions and run internal and external Special Interest Groups. Integrating capabilities from multiple vendors, we successfully delivered bespoke Information Management solutions to Pharmaceuticals, Insurance, Public Sector, Educational and Retail organisations.

• 

  Document Management Avenue Ltd.

  • Founder, Managing Director

    • Sep 2000 - May 2003

    Established in 1995, Document Management Avenue was the first international on-line community for Document Management Vendors, Consultants and Users. It provided on-line discussion forums, reference website and networking opportunities for all Document Management Professionals, with over 500+ community members.

• 

  Kinesis Computing Ltd.

  • Business Unit Manager

    • Jan 1991 - May 1996

    Multiple Roles, including: Business Unit Manager, Programme Manager, Project Manager, Solutions Architect, Software Engineer