Experience

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  Walmart

  • Villa Rica, Georgia, United States

  • Automotive Service Advisor

    • Apr 2024 - Present
    • Villa Rica, Georgia, United States

    Automotive service advisor.

• 

  Cardinal Express Logistics, Inc

  • Chicago, Illinois, United States

  • Operations Manager

    • Feb 2019 - Jan 2024
    • Chicago, Illinois, United States

    Manage drivers, book loads that are fitting for the drivers/company. Handle paperwork submitted by drivers for factoring and remittance.Driver relations and retention. Compliance.

• 

  Jovi Enterprises

  • Atlanta, Georgia, United States

  • Office Manager

    • Oct 2015 - Jan 2019
    • Atlanta, Georgia, United States

    ⦁ Manage Office / accounts manager⦁ Dispatching Trucks, Booking and scheduling of loads⦁ Data entry, MS Office, Excel, Windows (all)⦁ DAT / Internet truckstop proficient, as well as other load board websites

• 

  Jiffy Lube

  • Kennesaw,Ga

  • Service Manager

    • Aug 2010 - Oct 2015
    • Kennesaw,Ga

    Provided customer service and managed customer relationsManaged all employees except manager, hire & train new employeesEnsured all customers are served in a timely manner and the service is performed properlyPerform Emissions Inspections (Certified GA Emissions Inspector)Performed the management duties as needed and relieve manager as needed.Open and close the store and adhere to company policies

• 

  The Letter and Sign Shop

  • Danielsville,Ga

  • Managing partner

    • Mar 2006 - Jul 2010
    • Danielsville,Ga

    Provided customer service and managed customer relations (phone and email communication)Managed all shipping of orders via UPS, FedEx & USPSEnsured all orders are produced daily and on time to customer specificationsQuality control: Ensured the quality of the final productsOperated a forklift to load and unload supply trucks

• 

  Expanded Technologies

  • Marietta,Ga

  • Production Supervisor, Mechanic, and Machinist

    • Sep 2002 - Mar 2006
    • Marietta,Ga

    Machine shop apprentice and mechanic (repair and maintain 30+ production machines)Operate manual CNC mill and lathe and run per blueprints and designsPrevious: Supervise / manage 8 - 10 employees during shift workEnsured all orders are produced daily, on time, and that they are up to quality standardOngoing: Operated a forklift to load and unload supply trucks

• 

  Animart Pets

  • Austell,Ga

  • Assistant Manager / Customer service

    • Aug 1998 - Sep 2002
    • Austell,Ga

    Customer service, manage operationsFish and Small animal care expertClean animals cages, tanksInventory and stock managementSee to customers needs and suggest products required for their pet selections

• 

  J & M Alignment and Brakes

  • Marietta,Ga

  • Shop Manager

    • Jul 1988 - Sep 2002
    • Marietta,Ga

    Manager of daily operations of shopDiagnose brake and alignment (tire wear) problemsUnder-car & chassis repairBrake repair on customers cars/trucks Responsible for Customer Service – Phone calls, checkout, cashierReview and explain the diagnosis and necessary repairs to the customers