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Gemma Tueno

Education Mentor at EdConnect Australia
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Education Mentor and Medical Receptionist with experience in conflict resolution, team management, and patient care.
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Location
Southern River, Western Australia, Australia, AU
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Gemma Tueno is a detail-oriented and organized individual with experience in conflict resolution, team management, and patient care. She has worked as a Medical Receptionist, Secretary of the Notre Dame Student Association, and Education Mentor, honing her skills in communication, time management, and leadership. As a volunteer mentor, Gemma has worked with primary school students to improve their confidence and daily life skills. She has also hosted a German exchange student and stayed with a host family in Germany, developing her language skills and cultural understanding. Gemma holds a Bachelor of Biomedical Science and a Pre-Medicine Certificate from the University of Notre Dame Australia.

Experience

  • EdConnect Australia
    • Clifton Hills Primary School
    • Education Mentor
      • Jun 2020 - Present
      • Clifton Hills Primary School

      As a volunteer mentor, I have worked on a one-on-one basis once a week with primary school students to improve their confidence and help them deal with daily life. It is an extremely rewarding experience that has allowed me to develop my love for working with children

  • ForHealth Group
    • Australia
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Second in Charge
      • Apr 2023 - Nov 2023

    • Medical Receptionist
      • Jan 2021 - Mar 2023

      In this position I have gained experience in conflict de-escalation, time management, and coordination between doctors and nurses to achieve optimal patient care, especially in after-hour periods. In this role, I have also assisted GPs with billing for many services (care plans, spirometry, iron infusions), dealt with busy waiting rooms, and managed patient accounts, medical records, and complaints.

  • Notre Dame Student Association
    • Fremantle
    • Secretary
      • Dec 2021 - Nov 2022
      • Fremantle

      As the Secretary of the Notre Dame Student Association, I have been responsible for organising meetings, writing agendas and minutes, and maintaining all other records of the Student Association. As an executive member, I have been involved in conflict resolution, team motivation, and performance reviews.

  • SAGSE | Scholarships for Australian-German Student Exchange
    • Exchange Student
      • Jun 2018 - Feb 2019

      Through this opportunity, I hosted a German exchange student for three months in 2018 and also stayed in Germany with a host family for three months from November 2018 to February 2019. As such, I can speak conversational German and I have a lot of experience in talking to people from very different walks of life and with different views and beliefs as I.

Education

  • 2020 - 2022
    The University of Notre Dame Australia
    Bachelor of Biomedical Science, Biomedical Science
  • 2020 - 2022
    The University of Notre Dame Australia
    Pre-Medicine Certificate

Suggested Services

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Industry Focus. “Non-profit Organizations”

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