Bio
Experience
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English Capsules
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Egypt
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Human Resources Manager
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Aug 2021 - Oct 2023
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Egypt
Strategic HR Planning: Collaborating with senior management to develop and implement HR strategies aligned with the organization's goals and objectives. Recruitment and Selection: Leading the recruitment and selection process, including job postings, candidate sourcing, screening resumes, conducting interviews, and making hiring decisions. Employee Relations: Handling employee relations matters, including addressing grievances, conflicts, and disciplinary issues. provide guidance and support to employees and managers, ensuring fair and consistent application of policies and procedures.Performance Management: Designing and implementing performance management systems, including goal setting, performance evaluations, and performance improvement plans. Training and Development: Identifying training needs, designing training programs, and coordinating employee development initiatives. This includes conducting training sessions, sourcing external training providers, and managing the organization's learning and development programs.Compensation and Benefits: Administering the compensation and benefits programs, including salary reviews, bonus calculations, and benefits administration. HR Policies and Procedures: Developing, implementing, and maintaining HR policies, procedures, and employee handbooks. Employee Engagement and Culture: Developing and implementing initiatives to enhance employee engagement, foster a positive work culture, and strengthen employee morale.
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عمل مستقل
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مصر . القاهرة
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Corporate Trainer/soft skills trainer
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2015 - Aug 2021
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مصر . القاهرة
Training Facilitation: Facilitating group discussions, activities, and exercises Training Evaluation: Assessing the effectiveness of training programs through participant feedback, evaluations, and post-training assessments. Training Program Coordination: Managing the logistics of training programs, including scheduling, venue arrangements, equipment setup, and participant registration. Training Documentation: Maintaining accurate records of training activities, attendance, and participant progress. Collaboration and Stakeholder Management: Working closely with internal stakeholders, such as department managers and HR teams, to identify training needs, align training programs with organizational goals, and coordinate training initiatives. .• Problem Solving• Presentation Skills• Time Management• Team work• Effective Communication• Customer Service
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leqaa for training and consulting
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مصر.القاهرة
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Founder and soft skills trainer
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2017 - Aug 2018
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مصر.القاهرة
.Training and Development: Identifying training needs, designing training programs, and coordinating employee development initiatives. This includes conducting training sessions, sourcing external training providers, and managing the organization's learning and development programs..Cairo University-International Egyptian Schools-Arabian Center for training and consulting-Conduct different training topics for universities,schools and organizations
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ElFergany Market
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Egypt.Cairo
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Human Resources Manager
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Sep 2016 - Feb 2017
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Egypt.Cairo
• Recruitment and Selection-Supervise and develop the recruitment and selection process-Conduct managerial positions interviews-Analysis turnover ratios -manage and updating the job analysis Process• Training and development-Establish training unit -Design, plan and organize Training programs-Conduct Training Programs• Employee Relations-Revise Payroll Process-Revise Personnel department
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Ridg Group
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مصر .القاهرة
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Recruitment and training manager
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2006 - 2008
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مصر .القاهرة
Lead the recruitment team to fill the manpower needs “white and blue collars”. Implement and Develop recruitment Policies and procedures, develop JDs, and annual budget planning. Perform searches for qualified candidates according to relevant job criteria, using recruitment resources: “Walk in, recruitment agencies, head hunting, websites, opening new sources for recruitment, etc” Conduct interviews for potential external & internal candidates using relevant assessment tools Manage exit interviews and advise changes. Issue letters of employment offer and review contracts with approved candidates. Maintain and update corporate database.
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Metro Market Egypt
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Egypt
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Staff Service Manager
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Oct 2001 - Jan 2004
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Egypt
• Recruitment:- Select and recruit the best candidate who meets the company standards and to ensure that the manpower structure is achieved and maintained.- Prepare accumulative pending c.v shortlist for an automatic replacement resigned and dismissed staff. - Study reasons behind resignations and to figure out rate of staff turning over. • Training:- Train whether new or old recruited staff to ensure that their performance matches the company standards and set procedures. - Prepare training schedules as well as staff assessments program needed to raise their level of performance. - Provide the company's induction training to all newly hired staff all over different branches. • Personnel:- Follow up with the personnel and administration units at the head office to make sure that all staff whether old or newly recruited has submitted the needed documents, plus following up the time & attendance, annual leaves, sick leaves, …… etc.• Reports:- Prepare weekly and monthly reports required by HR manager that relates to sales versus budget of salaries, turnover and reports linking employment level versus hourly sales and Percentage of trade. • Investigations:- Investigate and report any theft cases to the direct and security manager to take the appropriate action. - Investigate suspended staff for different reasons either theft cases or illegal procedures. • Staff Image: - Check staff appearance, uniforms to ensure that they follow the cleanliness and hygienic standards of the company, also staff behavior especially on the shop floor.• Customer service:- Deliver excellent customer service while working in daily basis.
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Education
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2023 - 2033Inttelect
Career Coaching Certficate, Coaching -
2021 - 2022The Arab Academy For Management, Banking And Financial Sciences
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General -
2018 - 2018The American University in Cairo
Human Resources Certficate, Human Resources -
1996 - 1999Helwan University Cairo
Bachelor of Education and Arts, Teaching ( English Language )
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