Experience

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  Sterling National Bank

  • 650 5th Avenue New York City New York

  • Senior Vice President

    • May 2005 - Present
    • 650 5th Avenue New York City New York

    Director of Sarbanes Oxley Compliance for Business Process and Information Technology. Implemented Regulation associated processes aqt Bank in 2005 and remained to head Department. Prior experience in Bank Operations for a $50mm bank in Baltimore.

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  Practical Magic, Inc

  • Management Consultant and CEO

    • Jan 2000 - Jun 2005

    Consulting services for individuals, financial institutions, law Firms and various entrepreneurial enterprises

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  MNC Financial

  • 10 Light Street Baltimore Maryland 21201

  • Senior Vice President and Division Manager

    • Jul 1970 - Sep 1995
    • 10 Light Street Baltimore Maryland 21201

    Designed and managed the implementation of automation solutions for the origination, closing and servicing of consumer, commercial and real estate loans and equity investments. Managed personnel both within and outside span of control, including IT Consultants and Attorneys. Implementation increased customer service delivery statistics and problem solutions by 70% in volume growth periods.Directed the implementation of “Customer Service Objectives” between internal clients and Bank Operations personnel. Concept was widely acclaimed and resulted in outstanding “Customer Service Awards” for seven consecutive years. Production tracking also facilitated unit cost analyses, error statistics, goal setting and employee management.

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  Bank of America

  • Senior Vice President and Division Manager

    • Jan 1970 - Jan 1994

    Bank Operations, Accounting, Administration and MIS)