Experience

• 

  University of Baltimore

  • Baltimore, Maryland

  • Facilities Assistant

    • Oct 2013 - Present
    • Baltimore, Maryland
• 

  Maryland Live Casino

  • Arundel mills

  • Cashier

    • Aug 2013 - Oct 2013
    • Arundel mills
• 

  MOM's Organic Market

  • Lutherville, MD

  • Customer Service

    • May 2011 - Aug 2013
    • Lutherville, MD

    Maintaining cash and credit card transactions on a daily basis, assist with stocking inventory, handling customerquestions and concerns.

• 

  CSC

  • Essex, Maryland

  • Document Prep QA

    • Feb 2010 - Aug 2010
    • Essex, Maryland

    Base level security clearance, inspection of time sensitive confidential information for processing, ensuring allwritten documents are legible, undamaged, and quality for processing for government purposes.

• 

  Comcast

  • White Marsh, Maryland

  • customer service

    • Jan 2010 - Apr 2010
    • White Marsh, Maryland

    Maintaining database containing accuracy in member's accounts and services, inbound telephone sales calls,customer service, troubleshoot video service.Programs used such as Comtrac Vision, Grandslam, Brite, and Empower.

• 

  Whole Foods Market

  • Baltimore, Maryland Area

  • Customer Service Supervisor

    • Mar 2007 - Nov 2009
    • Baltimore, Maryland Area

    Enforced procedures of operations of grocery retail, created training programs, calculated daily sales andprepared daily deposits.Using Microsoft Word, Excel, grocery operations via Windows, training new hires, creating product knowledgeprograms and interacts with manager with progress of cashiers.

• 

  Godiva Chocolatier

  • Baltimore

  • Sales Associate

    • Sep 2006 - Mar 2007
    • Baltimore

    Receiving stock, maintaining store displays, customer service, assisting with seasonal corporate sales, plus training new hires all store operations.