Bio
Credentials
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Acronis Sales Professional Cyber Cloud (E-D19PPV)
AcronisMay, 2020- Jun, 2026 -
Acronis Backup Specialist Classic (E-E1LNZV)
AcronisApr, 2020- Jun, 2026 -
Acronis Backup Specialist Cyber Cloud 8.0 (E-P0YX21)
AcronisApr, 2020- Jun, 2026 -
Acronis Sales Professional Classic (P0WEZ0)
AcronisApr, 2020- Jun, 2026 -
Acronis Sales Professional Cyber Cloud 8.0 (E-Q07Y2V)
AcronisApr, 2020- Jun, 2026 -
CSPS01 - Sophos Cloud Security Provider - Sales Consultant
SophosApr, 2020- Jun, 2026 -
ET40 - Sophos Email Protection v4.0 Engineer
SophosDec, 2019- Jun, 2026 -
Sophos Certified Engineer
SophosDec, 2019- Jun, 2026 -
Cloud Ready Marketers Foundation I
MicrosoftJul, 2019- Jun, 2026 -
ET80 - Sophos XG Firewall v17.0 - Engineer
Sophos FirewallAug, 2018- Jun, 2026 -
Sophos MSP Connect Flex
SophosJun, 2018- Jun, 2026 -
UCT Digital Photography Course
GetSmarterMar, 2011- Jun, 2026 -
CSP01 - Sophos Cloud Security
SophosMay, 2023- Jun, 2026 -
SU01 - Sales Fundamentals 2022 Update
SophosMay, 2023- Jun, 2026 -
Cloud Tech Foundation (E-P0896V)
AcronisJul, 2021- Jun, 2026 -
Mimecast Sales Specialist
MimecastApr, 2020- Jun, 2026 -
Acronis Cyber Protect Cloud Sales Specialist (E-E04ZK1)
Acronis -
B.BusSci Information Systems Honours (UCT)
University of Cape Town
Experience
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Co-Owner; Sales & Marketing Director
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Mar 2013 - Present
A strategic business decision taken to establish a sales department in order to increase revenue resulted in a move away from daily monitoring of engineers, to that of predominantly driving the sales and marketing strategies of Gravit8. The role includes business development as well as client (new and existing) relationship building and management. Other support functions include, but not limited to, are:- Assisting with basic HR duties; - Escalation of debt collection and recovery;- Drafting of client service level agreements;- Management of the value chain;- The compiling and implementation of company policies and procedures;- Product and services R&D; and- Assisting with staff management and well-being.
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Co-Owner; Director
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Mar 2007 - Mar 2013
Managing one of two support team in the company. Responsibilities included coordination, mentoring, and assisting each engineer in a technical capacity where needed. Other support functions held by my position as director included:- Assisting with basic HR duties; - Escalation of debt collection;- Management of the value chain;- Product and services R&D; - Client support escalations;- Drafting of client contracts;- Looking after and managing the sales pipeline; - Drafting and implementing company policies and procedures;- Designing, running, and managing marketing campaigns; and- Assisting with staff management and well-being.
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Support Engineer
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Jan 2004 - Mar 2007
Basic to advance network support on both servers and workstations for small to medium sized companies. Responsibilities included; diagnosing a problem via troubleshooting and research techniques, and then implementing measures to resolving it, ensuring downtime and the risk involved to the company is minimal, communicating with clients at all levels regarding their IT related issues and ensuring long term relationships are established through providing professional and comprehensive services.
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GetSmarter
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Cape Town Area, South Africa
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IT Management Instructor
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Jan 2013 - Jan 2018
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Cape Town Area, South Africa
I was the Head tutor for the GetSmarter UCT IT Management course. The position required the facilitation of a 10-week online course through online video content, active participation of the course’s online forum, and continual engagement with students on course content and other IT related querie...
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Education
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2000 - 2003University of Cape Town
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1996 - 1999Rondebosch Boys High School
Suggested Services
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Industry Focus. “IT Services and IT Consulting”
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References
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