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Gary Crittenden is a seasoned quality professional with extensive experience in quality system development, implementation, and auditing. He has worked in various industries, including manufacturing, retail, and food processing, and has expertise in quality control, quality assurance, and continuous improvement. Gary holds multiple certifications, including Certified Six Sigma Yellow Belt, Certified HACCP Auditor, and Certified Quality Auditor.

Credentials

  • Certified Six Sigma Yellow Belt
    American Society of Quality
    Oct, 2015
    - Apr, 2026
  • Certified HACCP Auditor
    American Society of Quality
  • Certified Quality Auditor
    American Society of Quality
  • Certified Quality Technician
    American Society of Quality

Experience

    • Program Analysit
      • Feb 2019 - May 2019
      • Portland, TN

      • Stevison Ham Company February - May 2019• Re-established internal audit system including internal corrective action program.• Brought company into compliance concerning first aid stations. This included both program development and an auditing system to keep it maintained.• Updated and authored production policies and SOP’s.• Tracked employee safety training participation bringing it up to date.

  • Magna International
    • Bowling Green Area, KY
    • Quality Engineer
      • Jun 2016 - May 2017
      • Bowling Green Area, KY

      • Responsible for key supplier interaction including management of issue resolutions.• Using root cause analysis developed an inventory hold system to streamline product release to 3rd party supplier.• Developed open communication process between plant production, quality and distribution with supplier. This helped insure delivery time within 24 hours to major customer.• Authored Corrective Action Request to address customer complaints.

    • Quality Engineer
      • Sep 2014 - Jun 2016
      • Portland, TN

      • Responsible for SCAR resolution• Work Instruction development in E-coat/Powder Coat Facility• Interaction with major customers• Involved with new product start-ups• Ability to interact with floor employees thus increasing employee ownership• Used problem solving skills to assist customer with major quality defects thus reducing lost production• Member of APQP and TQM teams

  • New Mather Metals, Inc.
    • Franklin, Kentucky
    • Qaulity Technicain
      • Jan 2007 - Sep 2014
      • Franklin, Kentucky

      • Interaction and communication with both production employees and management.• Introduced and championed plant newsletter. This increased employee moral and improved management to employee communication. • Received (2) company “Chairman- You Can Make a Difference Awards”. These projects improved both quality and product flow.

  • C & G Retail
    • Bowling Green KY
    • Owner
      • Feb 2002 - Jun 2006
      • Bowling Green KY

      • Responsible for all aspects of retail business operation.• Communication and issue resolution with suppliers and government agencies. • Redefined company area of focus resulting in increased sales by 25% annually.

  • Woodcraft Industies
    • Bowling Green, KY
    • Quality/Training Coordinator
      • Mar 2004 - Apr 2006
      • Bowling Green, KY

      • Managed plant quality and training programs• Developed in-house training program • Created a direct line of communication between plant and largest volume customer• Used analytical problem solving skills to resolve major quality concerns with company’s chief customer• Developed internal auditing process to achieve a proactive atmosphere throughout plant• Implemented Behavior based Safety program.

    • Quality Systems Specialist
      • Mar 1989 - Sep 2001
      • Bowling Green, KY

      • • Oversaw quality standards development and employee training• Interaction with Corporate Quality, Consumer Affairs, and Corporate Technology • Introduced in-line analytical moisture system to significantly reduce non-conforming product and raw material cost• Championed packaging improvement project and decreased customer packaging complaints by more than 90% • Championed consumer defined specification initiative resulting in a major reduction in product loss • Member Behavior Based Safety implementation team

  • Continental Poly
    • Bowling Green, KY
    • A1-Operator Plastic Film Extruders
      • May 1979 - Jan 1985
      • Bowling Green, KY

      • Operated collapsed air and cast line plastic film extrusion equipment.• Completed machine change over/ set-up • Trained new employees

Education

  • 1979 - 1994
    Western Kentucky University
    Associate's degree, Business Administration and Management, General
  • Villanova University
    Project Management Certification Program

Suggested Services

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Industry Focus. “Quality Assurance and Control”

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