Experience

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  California Dept of Corrections and Rehabilitati...

  • Folsom State Prison

  • Change Management Consultant and Mentor

    • Feb 2013 - Mar 2014
    • Folsom State Prison

    My responsibilities included onsite management of hardware and software implementation and training. Update hardware settings in all PC's throughout the institution. Train staff on software applications and processes for document transfer and retrieval, assist with drafting business processes...

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  Blue Shield of California

  • El Dorado Hills, Ca.

  • Change Management Consultant

    • Oct 2012 - Jan 2013
    • El Dorado Hills, Ca.

    My responsibilities included creating new health coverage plans and update existing plans to include various options and riders as specified. Also track these new and updated plans for review and quality assurance.

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  California Dept of Corrections and Rehabilitati...

  • California State Prison Sacramento

  • Change Management Consultant and Mentor

    • Apr 2011 - May 2012
    • California State Prison Sacramento

    My responsibilities included onsite management of hardware and software implementation and training. Facilitate medical records and professional staff training throughout the institution drafting a power point presentation for group training, support go-live, oversee document transfer processes i...

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  California Dept of Corrections and Rehabilitati...

  • CDCR Headquarters, COCF and CCFA

  • Change Management Consultant and Mentor

    • Apr 2010 - Oct 2010
    • CDCR Headquarters, COCF and CCFA

    My responsibilities included onsite management of hardware and software implementation and training. Coordinate all staff training, central file cleanup and file shipping within the project timeline. Assist with drafting business processes and procedures.

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  DGI Supply - A DoALL Company

  • Sacramento, California Area

  • Sales and Customer Service Representative

    • Jun 2000 - Mar 2010
    • Sacramento, California Area

    For this international manufacturing and industrial tool and supply company, my responsibilities included telephone sales and customer service, purchasing, account management, order expediting, shipping, receiving, general office administration and telemarketing.

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  Marshall-Newell Industrial Supply

  • Sacramento, California Area

  • Sales and Customer Service Representative

    • May 1978 - May 2000
    • Sacramento, California Area

    My responsibilities included warehousing, shipping, receiving, team lead, counter sales, telephone sales and customer service, production dept operation and management, purchasing, inventory control and office administration.