Experience

• 

  Carelon Global Solutions

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Product Owner

    • Aug 2018 - Feb 2023
    • Bengaluru, Karnataka, India

    Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision • Worked with R&D teams to redesign user interactions • Performed implementations of product features to keep a competitive digital platform in market segments • Collaborated with business partners to discuss & implement new features on digital platform • Validated user test cases (from user stories) to verify features worked as designed • Assisted with internal training • Ensured infrastructure readiness for product launches • Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle • Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements

• 

  Anglia & Optima

  • Netherlands
  • Education
  • 1 - 100 Employee

  • English Language Teacher

    • Jun 2017 - Feb 2018
    • Amsterdam Area, Netherlands

    English language teacher • Teach and educate students according to guidelines provided • Teach and educate students according to the educational needs, abilities and attainment potential of individual students entrusted to his/her care by the Head of School • Planning, preparing and delivering lessons to all students in the class. Providing guidance and advice to students on educational and social matters and on their further education and future careers

• 

  British Council

  • United Kingdom
  • Non-profit Organizations
  • 700 & Above Employee

  • Exam coordinator & Invigilator (Part time)

    • Mar 2017 - Feb 2018
    • Netherlands

    • Oversee and administer the whole exam process for Cambridge University • Providing support and respond to inquiries related to examinations • Assisting in the preparation and publication of the examination schedules & venues • Ensuring a clean, safe and friendly exam environment • Prevent possible administrative failures • Invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures as designed by Cambridge University • Ensure that all candidates have an equal opportunity to demonstrate their abilities • Prevent possible candidate malpractice • Ensure the security of the examination papers and completed response sheets, before, during and after the examination

• 

  Cognizant India Pvt. Ltd.

  • Bangalore

  • Product Team Lead

    • Jul 2013 - Oct 2016
    • Bangalore

• 

  Convergys

  • Bangalore, India

  • Sr. Quality Analyst

    • Mar 2011 - Jun 2013
    • Bangalore, India

• 

  Startek India

  • India
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Quality Anslyst

    • Jun 2007 - Dec 2010
    • Bangalore, India