Bio
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Topline AI
Gareth Rainford is a seasoned professional with 24 years of experience in service management, website authoring, and people change, with a strong background in higher education and civil engineering. He has held various leadership positions, including Assistant Director, Customer Support, and Operations Manager.
With expertise in Prince2, Joomla, and Microsoft Office, Gareth has a unique blend of technical and management skills.
He is currently based in the West Midlands, England, and holds a certification as a Certified Technology Specialist.
Credentials
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Certified Technology Specialist
AVIXAJun, 2018- May, 2026
Experience
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United Kingdom
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Higher Education
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700 & Above Employee
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Assistant Director, AV
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Nov 2017 - Present
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Assistant Director (Customer Support)
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Jan 2013 - Oct 2017
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Customer Support Manager
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Aug 2007 - Dec 2012
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Head of Teaching Accomodation and Customer Support
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Aug 2005 - Jul 2007
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Helpdesk Manager
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Mar 2000 - Jul 2005
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Orbit Cycles
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Sheffield, United Kingdom
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Operations Manager
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Jun 1998 - Mar 2000
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Sheffield, United Kingdom
Responsible for finance, web presence and software development (manufacturing resource planning system)
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Two Wheels Good partnership
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Leeds, United Kingdom
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Partner
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Aug 1994 - May 1998
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Leeds, United Kingdom
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British Rail
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Nottingham, United Kingdom
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Civil Engineer
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Sep 1981 - Aug 1982
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Nottingham, United Kingdom
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Education
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1978 - 1981University of Nottingham
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