Experience

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  Debriants Office Services Inc.

  • Charlotte, North Carolina Area

  • Director of Administration

    • Jan 2000 - Sep 2014
    • Charlotte, North Carolina Area

    ResponsibilitiesProcess all inquiries for services, process all requests for work, dispatch technicians to the customers, provided follow-up services on work done for the customer ensuring quality service was delivered. Received orders of parts, ensure the timely delivery of parts and service. Confirm cost was assigned to the proper work orders and ensure the invoice was sent. Provided service to all walk in customers including payment upon receipt of work. AccomplishmentsActed as the principal point of contact for all operations both retail and commercial. Provided a liaison for primary customers as the principal point of contact for all operational issues. Providing Support to vice president of operations and the President. Helped developed and compiled sales reports, request for proposal and other support activities. Skills UsedMicrosoft-based software word and excel. Performed data entry, employing basic accounting principles. Handled Accounts payable, accounts receivable and structuring the general ledger. Work with the accountant filing tax reports. Provided administrative support for the vice president and general manager, the president. Participated and took meeting minutes of the Board of Directors meetings.

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  Debriants Office Services, Inc.

  • Charlotte, North Carolina Area

  • Office Manager

    • Feb 1990 - Dec 1999
    • Charlotte, North Carolina Area

    AccomplishmentsSupported the growth of the company from $50,000 gross sales to over 1m. Coordinated employment beginning with three to a maximum of eight with 70 subcontractors. Coordinated the growth from a local company to a regional company, covering eight states in the eastern United States. Providing service to over 4000 branches of some of the nations largest banks.Our primary customers were Wells Fargo Bank of America, BB&T, First citizens, many of the hospitals in Charlotte, North Carolina,Gaston County, North Carolina and York County South Carolina. We also provided services to many cities states, counties and other municipalities within a 90 mile radius of Charlotte North Carolina.Skills UsedAnswered a PBX with 10 stations, coordinated all service calls and dispatch technicians. Process all work orders and compiled summary invoices for the banks on a weekly basis in addition to individual invoices and payments.Process retail customers walk ins, cataloging machines, assigning and completing work orders performed collections and made all deposits. Provided both internal and external communications for the vice president and general manager of operations. Processed all warranty work on equipment for customers. Oversaw the application of the company's employee policies and procedures in relationship to all HR matters.

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  Material Handling Institute

  • Charlotte, North Carolina Area

  • Librarian

    • Jan 1989 - Jan 1990
    • Charlotte, North Carolina Area

    ResponsibilitiesAccomplishmentsOrganized and maintained library materials.Ensuring an accurate inventory of resources, which facilitated the efficient retrieval by users. Maintain inventories, compile statistics and generate reports as required Develop and maintain cataloguing procedures.Distributed materials for cataloguing. Determine the type of cataloguing required, cataloguing data into the library's system. Process resources for placement on shelves. Complete cataloguing records where only partial copy is available Index materials for the pamphlet collection. Provide library services in response to the information needs of library users.Main ActivitiesRespond to daily on-site requests for information, Train library users to effectively search the catalogue and other electronic resources. Provide service for both book and audiovisual materials and maintained records for the interlibrary loan service. Maintained circulation files, records and statistics.