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Gaby Zaarour

Technical and NOC Director at IPT PowerTech Group
Intro Book
Experienced NOC manager and technical project developer with expertise in telecommunications and wireless technologies.
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Location
Lebanon, LB
Languages
  • English Professional working proficiency
  • French Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
Skills
  • Gsm
  • Telecommunications
  • Wcdma
  • Umts
  • Lte
  • Show all
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Bio

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Gaby Zaarour is a seasoned telecommunications professional with 20+ years of experience in full-stack web development, NOC management, and technical project development. She holds a Bachelor's degree in Electrical Engineering from Polytechnique Montréal.

Experience

  • IPT PowerTech Group
    • Lebanon
    • Telecommunications
    • 700 & Above Employee
    • Technical and NOC Director
      • Nov 2021 - Present

      Responsible for the Energy Saving (ESCO) technical solution design and performance.Responsible for the ESCO and FTTX NOC's performance.

    • NOC Manager
      • Sep 2018 - Oct 2021

      * Establish and manage NOC to monitor power and environment solution for 2 mobile opertators* Establish and manage NOC to monitor FTTx access network.* Manage the implementation and commissioning of 3 management system platforms (FTTx access, remote power and copper network analyzer)

  • OC3 S.A.R.L.
    • Lebanon
    • founder and technical manager
      • Apr 2014 - Sep 2018
      • Lebanon

      Responsible for technical projects development. Projects include SW tools development, procedures development and implementation, creation and maintenance of a map publishing site.

  • Ericsson
    • Beirut, Lebanon
    • Operation and Maintenance Manager - Managed Services
      • Nov 2013 - Feb 2014
      • Beirut, Lebanon

      Participate in the MS Establish phase of National Public Fiber Optic backbone managed service project.

  • Ericsson
    • Head Customer Support - CU North Middle East
      • Jul 2010 - Sep 2012

      Responsible for Product Line Customer support in NME (Afghanistan, Iraq, Lebanon, Palestine and Syria )• Customer support business includes Telecom and IT solutions supplied by the vendor.• Delivery mechanism consists of Onshore (through virtual team management), Near-shoring and Off-shoring.

    • Competence Area manager & customer support PQM
      • Oct 2008 - Jun 2010

    • customer support manager
      • May 2003 - Sep 2008

    • Service Delivery Manager
      • Jun 2001 - Apr 2003

    • Solution engineer
      • Oct 2000 - Jun 2001

    • Product manager
      • Oct 1999 - Sep 2000

    • Senior Customer Support Engineer
      • Oct 1996 - Sep 1999

    • Customer Support Engineer
      • May 1993 - Sep 1996

      Support engineer in TAC-1, Emergency Corrections design team for signalling , trunking and switching.

  • EDS Canada
    • Montreal area, PQ, Canada
    • System engineer
      • Jul 1990 - Apr 1993
      • Montreal area, PQ, Canada

Education

  • 1985 - 1989
    Polytechnique Montréal
    Bachelor engineering, Electrical engineering

Suggested Services

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Industry Focus. “Telecommunications”

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