Experience

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  Frankston City Council

  • Frankston, Victoria, Australia

  • Team Leader - Community Care

    • Feb 2019 - Feb 2020
    • Frankston, Victoria, Australia

    To provide Care Coordination to CHSP clients to ensure they are supported to maintain independence at home. Supervise and provide leadership to a team of Direct Care Workers and Client Service Officers.

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  Bedroom Eyes - Lashes & Brows

  • Melbourne, Australia

  • Managing Director

    • Apr 2012 - Nov 2018
    • Melbourne, Australia

    I started a small business which predominantly did eyelash extensions but also IPL, brow shaping, henna tattooing and waxing. The business was listed as one of the top 10 Lash Salons in Melbourne by The Urban List and had 2 locations. I successfully sold the business towards the end of 2018.

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  Adult Multicultural Education Services Pty. Ltd.

  • Broadmeadows, Victoria, Australia

  • Case Manager - Refugee Settlement

    • Mar 2011 - Feb 2013
    • Broadmeadows, Victoria, Australia

    To ensure a caseload of approximately 30 refugee families settle into Australia.Relevant Skills• Manage a caseload of 120 plus participants• Ensure KPI's were met in the required time frame• Learn new operating systems and database• Liaise with stakeholders to ensure the best outcomes • Liaise with other staff to ensure outcomes were being met

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  Jesuit Social Services

  • Brunswick, Victoria, Australia

  • Team Leader - Intensive Support for Multiple And Complex Needs Initiative (MACNI)

    • Jan 2011 - Dec 2011
    • Brunswick, Victoria, Australia

    To implement, monitor and evaluate a pilot program transitioning high profile offenders into the community. To train, lead and support a team of case workers to work confidently, effectively and cohesively to advocate for clients, minimize risk and respond to critical incidents.Relevant Skills• Recruit, train and supervise a team of Intensive Outreach Case Workers • Advocate and negotiate with stakeholders for clients to have service access • Daily, fortnightly and monthly program reports• Monitor, develop and evaluate the program

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  Baptistcare

  • Sydney, New South Wales, Australia

  • Coordinator - Respite and Personal Care

    • Mar 2009 - Dec 2009
    • Sydney, New South Wales, Australia

    To coordinate two HACC programs - the Respite Program and the Personal Care Program to enable people who are elderly and / or with disabilities to remain living at home by providing them with in home assistance. Relevant Skills:• Lead a team of up to 20 staff and volunteers• Learn and use computer programs and database• To ensure participant plans updated• Ensure work is delivered in accordance with best practice, policies and procedures• Write weekly reports on KPI’s for Manager• Develop positive relationships and networks with clients and stakeholders

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  HopeStreet

  • Kings Cross, Sydney

  • Outreach and Support Worker - Street Based Sex Workers

    • Jul 2006 - Jan 2009
    • Kings Cross, Sydney

    To help build capacity, crisis response and support for street based sex workers in the drop in centre, over the phone and during outreach.Relevant Skills:• Risk assessment and crisis response• Targeted interventions• Using a strengths based and harm minimisation approach to case management• Maintaining case notes and data base reporting.

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  Various Companies

  • Melbourne, Victoria, Australia

  • Summary of Experience from 2000-2007

    • Jan 2000 - Jan 2006
    • Melbourne, Victoria, Australia

    Predominantly Social Care including working with The Salvation Army in refuges for women and children, supervising an aged care residential facility for people with mental and physical disabilities, working in Sponsorship for the Smith Family’s Learning for Life Program.Relevant Skills: • Care Coordination and Assessment• Working with multiple and complex needs clients• Managing a budget• Ensuring policies, procedures and legislative requirements are complied with• Monitoring clients progress• Database management