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Fredrick Mendonca
Team Lead at JPMorgan Chase & Co.
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Location
Bengaluru, Karnataka, India, IN
Languages
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English -
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Hindi -
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Konkani -
Skills
- Customer Service
- Up Selling
- Customer Satisfaction
- Customer Retention
- Customer Support
- Show all
Bio
Generated by
Topline AI
Experience
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JPMorgan Chase & Co.
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Bengaluru Area, India
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Team Lead
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Oct 2014 - Jun 2018
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Bengaluru Area, India
Led a team to achieve the site goals
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HSBC
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Pune Area, India
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Customer Service Executive
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Jul 2013 - Aug 2014
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Pune Area, India
Customer Service Executive: Handling banking-related customer queries
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Tech Mahindra Business Services
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Pune Area, India
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Customer Relations Advisor
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Jan 2012 - Dec 2012
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Pune Area, India
New contract sales and existing contract upgrades
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MphasiS Limited (Pune)
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Pune Area, India
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Senior Customer Support Officer
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Nov 2010 - Nov 2011
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Pune Area, India
Out-of-Working-Hours: Handling motor insurance queries and setting up claims
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Hutchsion 3 Global Services (H3GS)
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Pune Area, India
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Customer Relations Advisor
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Nov 2007 - Dec 2009
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Pune Area, India
Technical Support India (TSI): 3G phone troubleshooting
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Convergys
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Gurgaon, India
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Customer Care Officer
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Sep 2006 - Oct 2007
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Gurgaon, India
Capital One: Credit card up-selling and customer service
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Education
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Dhempe College of Arts & Science
Suggested Services
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