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Fredric Yeo profile image

Fredric Yeo

Regional Head of Customer Engagement,... at Misys
Intro Book
Fredric Yeo is a seasoned professional with 25+ years of experience in customer-facing roles, managing programs, and leading teams in Singapore, with expertise in customer support, vendor management, and project management.
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Location
Singapore, SG
Skills
  • Customer Support
  • Vendor Management
  • Professional Services
  • Customer Engagement
  • Program Management
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Bio

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Fredric Yeo, seasoned professional with over two decades of experience in delivering exceptional customer experiences, drives program management, and fosters strategic relationships in the financial sector. As a seasoned expert in core banking, he has spearheaded various initiatives at Misys, where he held key roles such as Regional Head of Customer Engagement, Asia Pacific, and Senior Customer Relationship Manager, South Asia. Throughout his illustrious career, Fredric has honed his skills in customer support, vendor management, and project management, with a strong emphasis on user acceptance testing and customer service management. His expertise spans multiple industries, including banking, and has been shaped by his tenure at renowned companies like Misys, Midas-Kapiti International Pte Ltd, ACT International Systems Pte Ltd, and BIS Banking Systems. A holder of a Bachelor's Degree in Computer Science from The University of Western Ontario, Fredric brings a unique blend of technical expertise and business acumen to the table. With fluency in languages and certifications in his field, he is well-equipped to drive business growth and success in the financial sector.

Experience

Education

  • 1979 - 1982
    The University Of Western Ontario

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Industry Focus. “Financial Services”

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