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Freddy José Bonilla Loría

ISO Standard Evaluator at INTECO - Instituto de Normas Técnicas de Costa Rica
Intro Book
Freddy José Bonilla Loría, a seasoned quality management professional with 10+ years of experience, holds a Licentiate degree in Industrial Engineering and a Bachelor of Education, with expertise in Six Sigma, Project Management, and Quality System implementation.
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Location
Cartago, Cartago, Costa Rica, CR
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency
Skills
  • Quality Management
  • Six Sigma
  • Project Management
  • Continuous Improvement
  • Quality System
  • Show all
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Bio

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Freddy José Bonilla Loría is a seasoned professional with extensive experience in quality management and process improvement. He holds a Licentiate degree in Industrial Engineering from Tecnológico de Costa Rica and a Bachelor of Education (B.Ed.) in High School. With proficiency in both English and Spanish, Freddy has worked in various roles, including Quality Manager, Process and Control Manager, and Software Quality Advisor. He has demonstrated expertise in implementing quality management systems, auditing processes, and improving operational efficiency. Throughout his career, Freddy has worked with prominent companies, including INTECO, Hewlett Packard Enterprise, Mapfre, and COCESNA. He has successfully led teams, coordinated audits, and implemented projects that have improved business outcomes. Freddy's skills include Quality Management, Six Sigma, Project Management, Continuous Improvement, and Microsoft Office. He is well-versed in auditing processes, standards, and regulations, and has experience with document management systems and project management methodologies.

Credentials

  • Implicaciones e interpretación - Sistemas de Gestión Antisoborno según la norma INTE/ISO 37001:2017
    INTECO - Instituto de Normas Técnicas de Costa Rica
    May, 2023
    - Apr, 2026
  • Filosofía Inbound
    HubSpot Academy
    Jun, 2022
    - Apr, 2026
  • Cambios servicio esencial Costa Rica para 2022
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Mar, 2022
    - Apr, 2026
  • Norma ASTM C1325 y INTE C500:2021 y su comparación con la norma de producto para fibrocemento INTE/ISO 8336:2018
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Mar, 2022
    - Apr, 2026
  • Implicaciones e interpretación - Gestión de operaciones de seguridad privada según la norma INTE/ ISO 18788:2018
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Aug, 2021
    - Apr, 2026
  • Implicaciones e interpretación - Sistemas de gestión de la energía según la norma INTE-ISO 50001:2018
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Feb, 2021
    - Apr, 2026
  • Auditor Líder INTE-ISO 45001:2018 - Sistemas de Seguridad y Salud en el Trabajo
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Apr, 2020
    - Apr, 2026
  • Seguridad para la Cadena de Suministro INTE-ISO 28000:2013
    INTECO - Instituto de Normas Técnicas de Costa Rica
    May, 2019
    - Apr, 2026
  • Estimación de la Incertidumbre de la medición y la evaluación de su impacto en las distintas fuentes, sumideros y reservorios de los inventarios y proyectos de Gas Efecto Invernadero
    CYMET Calidad y Metrología
    Jul, 2016
    - Apr, 2026
  • Auditor Líder INTE-ISO 14001:2015- Sistemas de Gestión Ambiental
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Jun, 2016
    - Apr, 2026
  • Auditor Líder INTE-ISO 9001:2015
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Feb, 2016
    - Apr, 2026
  • La norma INTE-ISO 14001:2015 y sus implicaciones Sistemas de Gestión Ambiental
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Sep, 2015
    - Apr, 2026
  • La norma INTE-ISO 9001:2015 y sus implicaciones- Sistemas de Gestión de la Calidad
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Sep, 2015
    - Apr, 2026
  • Auditor Líder en Sistemas Integrados de Gestión (INTE/ISO 9001:2008-INTE/ISO 14001:2004-INTE/OHSAS 18001:2009)
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Jan, 2015
    - Apr, 2026
  • ISO 9001:2000 Lead Auditor Course
    SGS
    Feb, 2009
    - Apr, 2026
  • ISO 9001:2000, ISO 14001:2004 & OHSAS 18001:1999 Lead Auditor Integrated
    SGS
    Sep, 2007
    - Apr, 2026
  • Inbound Certified
    HubSpot Academy
    Dec, 2021
    - Apr, 2026
  • Esencial Costa Rica, Protocolo de evaluación, y reglamento de PROCOMER. Documentación de INTECO para la evaluación del proceso, y generalidades del servicio.
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Nov, 2020
    - Apr, 2026
  • Course for PMP Certification
    PMI
    Mar, 2013
    - Apr, 2026

Experience

  • INTECO - Instituto de Normas Técnicas de Costa Rica
    • En San Pedro de Montes de Oca, de Muñoz & Nanne 400 metros norte.
    • ISO Standard Evaluator
      • May 2014 - Present
      • En San Pedro de Montes de Oca, de Muñoz & Nanne 400 metros norte.

      • ISO Standard Trainer and Product Standard Trainer• Precast concrete of horizontal tiles and columns evaluator.• Prefabricated elements evaluator.• Cement Product and Steel bars evaluator.• Coordinate and plan the implementation of audit processes• Execute processes under conformity assessment benchmarks , for example, NIDs audit (verification, data review, interviews , filled with records , reports, plant tours , wineries , farms , review of financial data) Undertake sales services to customers , track customers and inquiries assets , through electronic means or direct contact, in order to provide adequate monitoring customer needs .• Evaluate corrective action plans , which are generated after the audits , so that nonconformities reflected in the reports are met.• Eventually, teach courses at the request of other Coordinators or addresses.• Provide promotional talks related to the content of national and international standards and their implementation , prepare or develop the material for events.• Evaluate and issue judgment on draft standards and normative documents , at the request of the direction of standardization and product certification address .• Participate in committees certification or verification. To search for information regarding applicable laws , according the technical requirements involved .• Review and propose improvements to the documentation management system INTECO .• Handle inquiries from the general public (students , researchers, consultants, advisors , etc.) related to processes of conformity assessment .• Eventually, participate in technical committees Standardization INTECO by sector of interest.• Search for information regarding applicable laws according the technical requirements involved.• Conduct internal audits to other addresses , as applicable quality system .

  • Hewlett Packard Enterprise
    • Costa Rica
    • Software Quality Advisor- SQA / Auditor Proyectos SAP/ PMP
      • Jun 2013 - May 2014
      • Costa Rica

      • Plans and manages with the Project Manager the quality of the project work products and services.• Monitors and responds to questions regarding his/her role.• Communicates the status of continuous quality improvement efforts to the Quality/PPI Lead. • Ensures contributions of estimations, lessons learned, best practices and final measurements to the Reuse Repositories according to the Organizational Reuse Plan and Improvement Strategy.• Provides QA support to other SME disciplines to establish plans, processes, standards, and procedures that will add value to the projects and satisfy the requirements of the projects’ and organization’s policies.• Reviews project plans and reports results to the Project Manager. Seeks approval from the Quality/PPI Lead (if needed). • Ensures verification and validation of work products are planned and executed.• Facilitates resolution of process usage issues. • Perform SQA Audits for the project. Track results, non-conformities and NCs resolution. • Escalates unresolved QA issues and non-compliances to management as necessary. Flags/highlights deviations to PM for analysis and corrective actions.• Reviews QA activities with the client QA group (if required).• Provides education, coaching and support for corporate and organization-specific quality assurance concepts, processes and tools.• Participates in external and internal audits/assessments as required.• Participates in the appropriate Quality Assurance Network(s) conference calls and activities to share knowledge and experience.• Assists the PM and project team in defining goals, identifying measures and indicators, and setting baselines and targets.• Works with Metrics SME to establish and discuss related items. • Helps ensure the quality of work products through periodic and event driven audits of the use of processes and report the results to the respective stakeholders.• Acts on audit findings and other improvement opportunities within sphere of influence.

  • INTEC INTERNACIONAL S.A.
    • Cartago, Costa Rica
    • Process and Control Manager.
      • Oct 2011 - Mar 2013
      • Cartago, Costa Rica

      Responsibilities• Design, development and implementation of processes of the Company, based on IOS 9001.• Improve billing company Construction Equipment Rental.• Designing a Preventive Maintenance Plan. Control of Insurance Policies.• Control equipment rental. Partnerships with suppliers. Entering invoices to the billing system. Department of Suppliers• Control of expenditure (Parts and Fuel Purchase) equipment rental.• Control expenses Purchases of materials for projects using materials inventory of the Company.

  • Mapfre
    • San José, Costa Rica
    • Quality Manager.
      • Nov 2009 - Oct 2011
      • San José, Costa Rica

      ResponsabilitiesDesign, development, training and implementation of processes of the Company, based on the documentary structure of the Quality Management System, as defined in IOS 9001 standards, documentation workflow for the control of the documentation. Development Objectives of the Company through the implementation of the Strategic Plans. Implementation and monitoring of the balanced scorecard (BSC). Audit plan development process. Implementation of continuous improvement projects, using tools of non-conforming product, corrective actions and / or preventive. Coordinating the implementation of Management Systems Customer Service standards based on R-19 (INTECO). Archievements• Monitoring of actions and action plans resulting from the application of the tool of nonconforming product.• Establishment of controls in key business processes of the Company.• Development of the Balanced Score Card of the Company. • Implementation of document management (Work Flow) improving policy delivery in 3 days.• Design, development and documentation of operational processes of the Company• Fundamentals of Quality Training Sales Force in the Company (160 employees)• Implementation of standard time and moves to the main business processes of the Company (transmit-receive BackOffice documentation).• Implementation of nonconforming product control operations.

  • COCESNA
    • Alajuela, Costa Rica
    • Quality Management Coordinator.
      • Aug 2001 - Nov 2009
      • Alajuela, Costa Rica

      ResponsabilitiesDesign, development, implementation and training of the operating processes of the unit. Participation in the certification process of the Corporation. Corporate Certification in IOS 9001:2000 and later the update to IOS 9001:2008. Lead Auditor certified processes. Team Member Corporate Internal Auditors. Development and control of annual operational plans of the Unit. Design, Development and Implementation of the Balanced Score Card Corporate level. Implementation of culture assessment tools and organizational climate. Implementation of surveys for evaluation of customer satisfaction. Participation in the Project Management course. Implementation of Project Management by the Company.Archievements• Certification of business processes, Strategic and Corporate Support.• Control of Corporate Planning through the implementation of the Strategic Plans.• Successful completion of four (4) Monitoring Certification Audits.• Coordinator of two (2) times the team of internal auditors of the Corporation.• Control of the Corporation through Project Implementation Methodology for Project Management.

Education

  • 1994 - 2021
    Tecnológico de Costa Rica
    Licentiate degree, Industrial Engineering
  • 1988 - 1993
    Liceo Dr. Vicente Lachner Sandoval
    Bachelor of Education (B.Ed.), High school degree
  • 1982 - 1988
    Jesús Jiménez Zamora
    Primaria, Primary school
  • 1981 - 1982
    Kinder Garden El Conejito Feliz
    Kinder Garden, Kinder garden

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