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Fred Ponifasio profile image

Fred Ponifasio

WEB Customer Service Lead at EB Games New Zealand
Intro Book
Fred Ponifasio is a seasoned professional with expertise in graphic design, video production, and customer service, having worked as a WEB Customer Service Lead, Graphic Designer, and Casino Dealer, with a strong educational background in 3D Animation.
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Location
Auckland, Auckland, New Zealand, NZ
Skills
  • Photoshop
  • Maya
  • Video Games
  • Video Editing
  • After Effects
  • Show all
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Bio

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Fred Ponifasio is a seasoned professional with a strong background in customer service, graphic design, and education. He has worked as a WEB Customer Service Lead at EB Games New Zealand, where he has ensured timely and efficient order fulfillment. Prior to this role, he held positions as a Graphic Designer at Medical Aid Abroad and a Casino Dealer at SKYCITY Entertainment Group. Fred has also gained experience as a Youth Worker at St Vincent de Paul NZ and a Student at the New Zealand School of Education. He holds a Diploma of Education in 3D Animation from NZSE College. With proficiency in languages such as English and experience in video games, video editing, and public speaking, Fred is a versatile individual with a strong foundation in various fields. He is currently based in Auckland, New Zealand.

Experience

  • EB Games New Zealand
    • Mangere, New Zealand
    • WEB Customer Service Lead
      • Feb 2022 - Present
      • Mangere, New Zealand

      Responsible for every EB Games online order throughout New Zealand. This role requires a consistent hand at ensuring quality EB Games products are sent in a timely fashion with any queries and unsatisfactory shipments be dealt with in a timely manner. Within this role, having a forklift license is advantageous. As a lead, one must also be certified for first-aid, and be well-versed in Pick-packing/ processing warehouse stock

  • Medical Aid Abroad
    • Auckland, Auckland, New Zealand
    • Graphic Designer
      • Jan 2016 - Jan 2022
      • Auckland, Auckland, New Zealand

      Graphic Designer for MAA's promotion during fundraisers/events and a Volunteer packaging medical good

  • SKYCITY Entertainment Group
    • Auckland City
    • Casino Dealer
      • Mar 2015 - Jan 2016
      • Auckland City

      Dealing major casino games such as Baccarat, Tai Sai, Caribbean Stud Poker, Three Card Poker, and Money Wheel to players of all backgrounds.

  • St Vincent de Paul NZ
    • Youth Worker
      • Jan 2014 - Dec 2015

      Building relationships and a support group for young adults leaving high school and into the adult world. St Vincent de Paul is the rock/foundation in which the young people build their lives upon the qualities of faith, love and endless service for all people

  • New Zealand School of Education
    • Student
      • Jan 2014 - Dec 2015

Education

  • NZSE College
    Diploma of Education, 3D Animation

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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