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Experience

    • Chief Executive Officer
      • Sep 2020 - Present
      • Lusaka

    • National Sales Manager
      • Jun 2019 - Sep 2020

      Look after the Sales Operations of an ISP company on a day to day basis. This includes supervising the Sales Team. Primary responsibilities:Supervise and participate in Prospecting, Presentations, Negotiations and closing new customer deals.Scheduling and participating in marketing events.

    • Technical Operations Manager
      • Jun 2013 - May 2019

      Look after the Technical Operations of an ISP company on a day to day basis. This includes supervising the Sales Team. Primary responsibilities:Supervise and participate in Network Planning, Maintenance etc.

    • Chief Operations Officer
      • Nov 2005 - May 2013
      • Lusaka, Zambia

      RemunerableLook after the operations of an upcoming ISP company on a day to day basis. This includes acting as chief executive officer, supervising customer care, technical, finance and administration staff. Primary responsibilities:Looking after the interests of all our clients. Planning for new installations of VSATS and working with the technical staff when they had a problematic installation. Scheduling for maintenance and repair of client hardware. Ensuring that the finance and administration staff is up-to-date in their essential work.

    • Systems Engineer
      • Feb 2005 - Oct 2005

      RemunerableManaging and maintaining a non-line of site (nlos) wireless Internet Service infrastructure, consisting of nlos base stations, Fedora Linux and Windows 2003 servers, cisco firewalls and routers. Primary responsibilities:Managing, monitoring, administering and maintaining IT infrastructure.Ensuring Internet service availability and stability. Developing and maintaining a Disaster Recovery Plan. Supervising and leading the operations of the technical team, which included scheduling work tasks on a daily basis. Arranging for the purchasing of department system equipment and department perishables. Ensuring that clients get the technical support they need when problems arise.

    • Network Infrastructure Assistant
      • Aug 2004 - Feb 2005

      RemunerableManaged and maintained a mobile payment processing network, consisting of 12 servers, several firewalls and 3 routers.Managed an office LAN for the personnel, consisting of 20 workstations, running Windows 2000/XP, a Red Hat Linux Internet mail server, a Windows 2003 server with Exchange 2003 server and a Windows 2003 domain controller. Primary responsibilities:System operations, administration and first level support.IT infrastructure, systems, network and application availability and stability management, monitoring and reporting.Maintain back up and recovery procedures. Maintain and manage the Disaster Recovery Plan. Forward the weekly consolidated Management Report to the IT Manager and Operations Director. Maintain Service Outage Log.

Education

  • 2005 - 2006
    Barbara Munyati Academy, University of Zambia
    CCNA, Computer Networking
  • 2013 - 2013
    Inhouse Training
    Certificate, Managing iDirect VSAT Hub
  • 2012 - 2012
    ISOC Workshop
    IXP Routing
  • 2005 - 2005
    Mach6 BV, The Netherlands
    Certificate, VSAT Training Course
  • 1986 - 1990
    Mukuba Secondary School, Kitwe, Zambia
    School Certificate

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