Experience

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  The Tally Strip

  • Tallahassee, Florida, United States

  • Bartender

    • Mar 2023 - Apr 2024
    • Tallahassee, Florida, United States

    - Sold VIP tables, specialty bottle service, and VIP list spots to enhance customer experience and increase revenue.- Utilized upselling techniques to promote premium drink packages and exclusive offerings to high-value customers.- Managed VIP guest lists and reservations, providing personalized service and creating a sense of exclusivity.- Spearheaded promotional activities such as themed nights and happy hour specials to drive foot traffic and boost sales.Leveraged strong interpersonal skills to build relationships with patrons, ensuring repeat business and positive word-of-mouth referrals.

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  Sigma Alpha Epsilon Florida Beta Chapter

  • Tallahassee, Florida, United States

  • Warden

    • Jan 2022 - Jan 2023
    • Tallahassee, Florida, United States

    - Collaborated with the Treasurer to manage the fraternity's finances, including budgeting and expense tracking, ensuring accurate financial records and transparency.- Implemented financial strategies to optimize budget allocation for events and activities, maximizing ROI and resource utilization.- Spearheaded promotional efforts for fraternity events, leveraging marketing techniques to increase attendance and engagement within the campus community.- Utilized organizational and leadership skills to coordinate event logistics, ensuring successful execution and positive outcomes.

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  Premier Health & Fitness Center

  • Tallahassee, Florida, United States

  • Customer Service Representative

    • Jul 2022 - Sep 2022
    • Tallahassee, Florida, United States

    - Employed consultative sales strategies to effectively promote gym membership packages and services.- Utilized strong communication skills to address customer inquiries and resolve concerns, resulting in improved customer retention.- Collaborated with the sales team to achieve membership enrollment targets, contributing to overall business growth.

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  Stage Kitchen & Bar

  • Palm Beach Gardens, Florida, United States

  • Bar Back

    • May 2022 - Jul 2022
    • Palm Beach Gardens, Florida, United States

    - Supported bartenders in maintaining high-quality service standards, ensuring customer satisfaction and repeat business.- Engaged with patrons to suggest beverage pairings and upsell premium selections, driving revenue.- Implemented efficient restocking procedures to optimize bar operations and enhance service efficiency.

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  Ben & Jerry's

  • Mount Kisco, New York, United States

  • Shift Manager + Catering

    • Jun 2020 - Jun 2021
    • Mount Kisco, New York, United States

    - Directed catering initiatives, including sales outreach and event coordination, to expand client base and increase revenue streams.- Supervised staff training programs, cultivating a skilled team that consistently delivered exceptional service.- Applied sales strategies to upsell dessert options and catering services, resulting in increased profitability and customer satisfaction.

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  Bedford Recreation

  • Bedford, New York, United States

  • Gate Attendant

    • May 2019 - Sep 2019
    • Bedford, New York, United States

    - Utilized persuasive communication skills to promote park amenities and rental services, resulting in increased revenue.- Provided exemplary customer service by efficiently processing payments and addressing customer inquiries.- Collaborated with management to implement promotional campaigns, driving park attendance and sales.