Experience

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  INTRALOX, LLC

  • Technical Support

    • Jan 2007 - Present

    Make industry specific product recommendationsTechnical evaluations of conveyor systemsRemote troubleshooting and resolutionCreate and present technical presentations via webcast or other remote technologyAnalyze conveyor design and make recommendations for improvementProvide technical training for other employeesUtilize my Spanish Bilingual skills to provide customer service to Central and South America customers as needed.Help Translate documents from Spanish to English when neededProvide face to face customer service in Spanish speaking countries when needed

• 

  Herzing College

  • Network Administrator Assistant

    • 2007 - Present

    Help setup PC's and move PC's across campusRe-image machines every semesterReset passwords and update student recordsReplace NIC'sNetwork printers and service printersRun Ethernet cables to routers/switchesRepairs PC's and replace hard drivesPerform Operating System updates and install security patchesOptimize PC performance

• 

  Clearview Auto Inc

  • Service Manager

    • Jan 2002 - Oct 2007

    Experience in Vehicle Services, Automotive system-operations, Money handling, and Customer service. Perform automotive repairs and maintenance schedules for vehicles.Perform end of day duties, prepare funds for banking. Increase revenue and increase customer count

• 

  Firestone/Bridgestone

  • Metairie La.

  • Service Writer

    • Jan 1999 - Jan 2001
    • Metairie La.

    Service writer/Tire ManagerCustomer serivceShop Technician

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  Sears Auto

  • Service Writer

    • Jan 1996 - Jan 1999

    Managed front counterProvided exceptional customer serviceConducted employee training

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  Pellerin Milnor

  • Electrician/Special Wiring Tunnel

    • Jan 1991 - Jan 1993

    Install wiring to tunnel washersExceptional team leaderConducted employee training