Experience

• 

  illion

  • New Zealand

  • Call Center Specialist Credit Collections

    • Aug 2021 - Dec 2022
    • New Zealand

• 

  New World

  • Auckland, New Zealand

  • Storeman

    • Dec 2019 - Aug 2021
    • Auckland, New Zealand

• 

  OfficeMax New Zealand

  • Auckland

  • Credit Controller

    • Aug 2014 - Apr 2019
    • Auckland

    OfficeMax New Zealand Limited is a leader in both business-to-business office products solutions and retail office products. The OfficeMax mission is simple. We help our customers do their best work. The company provides office supplies and paper, technology products and solutions, packaging supplies and equipment, health and hygiene products, cafeteria supplies and machines, and furniture to large, medium and small businesses, education providers and consumers.Liaising with customers, my focus will be providing a top level of customer service ensuring prompt payments are made, collections are maximized, payment plans implemented and that credit risks are minimized. Reviewing credit limits, reconciliation of outstanding accounts, dealing with customer queries all form part of my role so I am enjoying variety in my day and I therefore can multi task successfully.

• 

  St John New Zealand

  • Mt Wellington

  • Credit control Administrator

    • Jun 2012 - Jul 2014
    • Mt Wellington

    To ensure fast and efficient collection of St John’s debtors ledger in order to minimise risk through losses. Minimise the number of over due accounts by ensuring that all customers in arrears are contacted and followed up in the required time frames (as per KPI). Ensure that all actions on a customer file are being noted electronically via the finance system. Ensuring that arrangements are in place for all customers with arrears in excess of 90 days. Have an understanding of Accounts Receivable systems. Resolve customer queries by ensuring accurate reconciliation of customer accounts.

• 

  ADT

  • Pretoria Area, South Africa

  • Senior Pre Legal Controller

    • Jan 2006 - Nov 2011
    • Pretoria Area, South Africa

    Management of Credit Controllers in team. Geographical area of responsibility: Pretoria, North West Province, Limpopo and Mpumalanga. Legal correspondence and final decision making concerning bad debts. Liaise with company’s attorneys and liquidators. Negotiate terms with clients. Liaise with Credit Bureaus i.e. ITC. Keep control on all outstanding debtors and liaise with staff regarding action to be taken. Scrutinise monthly reports on outstanding debtors. Oversee monthly reconciliation. Check and authorize suspension of clients on system. Loading of accounts on debt pack data base. Check and loading of accounts onto ITC / mailing. Negotiate with clients and with attorneys on record. Correspond with clients on purchase of contracts and systems.Daily negotiations with clients regarding outstanding amounts. Compile write-off schedules. Liaise with attorneys on record regarding client’s whom was handed over to them. Attending trials in court regarding defending matters.

• 

  SANDF

  • Centurion

  • Senior Adminisrative Official

    • Jan 1984 - Dec 1998
    • Centurion

    Payroll Management +/- 500 staff Update of personnel files and record