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Franco Omalley is a seasoned sales and account management professional with 20+ years of experience in various industries, including corporate account management, business development, and customer service. He has a strong educational background in business from Mount Wachusett Community College and has worked with prominent companies such as Staples, Connection, and Segger Microcontroller.

Experience

  • SEGGER Microcontroller
    • Gardner, Massachusetts
    • Inventory & Shipping Manager
      • Jun 2017 - Present
      • Gardner, Massachusetts

  • Connection
    • Keene, NH
    • Corporate Account Manager
      • Apr 2017 - Present
      • Keene, NH

      Responsible for all phases of the sales process from establishing new accounts through cold calling and networking, assessing the customers' needs, presenting viable technology options, negotiating competently and consistently moving the customer towards commitment. You will focus your sales efforts to ensure success through results. Your professional and technical knowledge will be maintained by attending educational workshops, reviewing professional publications, establishing personal networks and monitoring current marketplace information.

    • Senior Account Manager
      • Apr 2016 - Feb 2017
      • Acton, MA

      Responsible for generating leads and prospecting mid-range corporations, healthcare and financial organizations in eastern MassachusettsCreating and distributing all marketing materials. Designing and presenting Power Point presentations to C-level executives, as well as, IT and Purchasing staff explaining comprehensive print-cost assessment and cost/value benefits of Managed Print Services. Develop, cultivate, and build long lasting relationships with new and prospective customers Organize and participate in sales conferences; design and prepare marketing materials focused to specific demographics; uncover sales leads and schedule follow-ups

  • Staples, Inc.
    • Framingham, MA
    • Staples Business Discount Program Sr. Account Manager
      • Jan 2015 - Apr 2016
      • Framingham, MA

      Dedicated to directing 810 Staples Copy & Print customer accounts with focus on, but not limited to evaluating prospective customers potential, properly identifying multiple purchasers and contacts within each organization, creating, designing, and recommending projects to clients as well as retaining and increasing annual copy & print sales for Staples.Collaborates with multiple vending sources through web based software, email, and telephone to place, route, and facilitate orders as well as receiving secure payments, respecting clients price points, meeting or exceeding customer’s needs and deadlines, while ensuring to maximize Staples profit margin. Assisted manager by completing and/or delegating tasks that are vital to the program.Efficient in daily use of Salesforce, Microsoft Office, Adobe Illustrator, Adobe Photoshop

  • Staples
    • Framingham, MA
    • Sr. Staples Account Manager
      • Jan 2006 - Jan 2015
      • Framingham, MA

      Focus on retaining and developing 1050 above average Staples Business Delivery customers, while acting as a driver for our Marketing Department’s strategic offerings.Act as the customer’s primary liaison to Staples in regards to products, pricing, billing, and fulfillment.Promoted to Senior Account Manager in July 2007 for continuously being above average in predefined areas such as team work, results, and leadership.Assisted and participated in testing for departments’ new systems ensuring that system was ready for seamless integration into our job role. Reported on errors, and followed up to make sure they were functioning properly. Maintained all normal job responsibilities during that time.

    • Business Manager
      • Jun 1999 - Jan 2006
      • Sterling, MA

      Controlled all purchasing for e-commerce, mail order company with 350% growth during time in positionResponsible for timely inventory management new product procurement and dealing with international manufacturers and suppliers for 600 stock items.Individually processed up to 120 orders daily. Including data entry, payment receipt and quality control of packaging, labeling, shipping and payment deposit.Motivated, led, structured and developed the sales team to maximize sales opportunities in key target areasManaged high volume sales and customer service calls. Provided customer assistance in inventory, availability, lead time, procurement, and technical support

    • Certified Nursing Assistant
      • Jun 1997 - Jun 1999
      • Leominster, MA

      Cared for up to 10 elderly or physically challenged patients per shiftResponsible for hygiene, feeding, transporting to and from social activities and scheduling with staff and family.

    • 91B - Combat Medic - Batallion Medical Supply Supervisor
      • Jun 1994 - 1997
      • Ft. Hood, TX

      Supervised the medical supply for entire Army of up to 1,000 soldiers. Ensured supplies were on hand, available, serviceable, and current for patients.Supplied stock for training exercises and 2 full deployments. Supervised maintenance, serviceability of medical trauma equipment, aid station and evacuation vehicles.Screened, and treated patients, administered proper medications to patients under instructions and guidance of a Physician’s Assistant. Instructed 40 hour certified lifesaver course to classes of 15-30 students.

Education

  • Mount Wachusett Community College
    Business

Suggested Services

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Industry Focus. “Business and Professional Services”

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