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Francisco Espinoza is a seasoned IT professional with 24 years of experience in managing property management systems, it operations, and team leadership. He has worked in various roles, including IT Manager and Senior Information Technology Operations Manager, overseeing IT operations and training at multiple hotels and resorts. Francisco holds a Bachelor's degree in Computer Science and Systems Computacionales from Universidad de Occidente.

Experience

  • Solaz, a Luxury Collection Resort Los Cabos
    • San Jose de Cabo , Baja California Sur, Mexico
    • Sr. Manager, Information Technology
      • Aug 2022 - Present
      • San Jose de Cabo , Baja California Sur, Mexico

      Responsible for the reopening of the hotel, putting in place the entire infrastructure after 15 months with almost no activity, as well as the upgrade of all EOL equipment, new wiring, and supervision of the new areas (75 Rooms). Upgraded the LAN with new design to 10G. Responsible for IT Operation adhering to Marriott standards.

    • Senior Information Technology Operations Manager
      • May 1998 - Jun 2022
      • Cabo San Lucas , BCS, Mexico

      Responsible for IT Operation as independent hotel.Responsible for carrying out in a clear and orderly manner without major impact to operation and guest in house of Deflag from Marriott to independent Hotel in all major systems such as Opera PMS, Simphony and Email.Oversaw IT department operations and training.

    • Multiproperty IT Manager
      • Jun 2017 - Nov 2020
      • Los Cabos , Baja California Sur, Mexico

      Responsible for IT Operations at both hotels, covering Budgets, Capex, and meeting Marriott's operational standards. Responsible for the opening of Solaz Luxury Collection, and the network migration from Starwood to Marriott at Sheraton Hacienda de Mar.

  • Solaz , a Luxury Collection Resort Los Cabos
    • San Jose del Cabo , BCS , Mexico
    • Task Force IT Operations
      • Aug 2016 - Jun 2017
      • San Jose del Cabo , BCS , Mexico

      Member of the Opening Team in conjunction with General Manager, Maintenance Director and Site Director, assisting in the decision making for the design of the Administrative networks for Solaz Hotel and Solaz Timeshare, as well as the WIFI, PBX, IPTV, Room Automation, Ambient Sound, Digital Signage, TV, based on Starwood and Marriott standards. Also participating in the decision making for the selection of suppliers for everything related to IT. Support to Executive Committee already in Operations (GM, DOF, DOSM, DHR, DOO, DOE).

    • IT Manager
      • Feb 2000 - Jun 2017
      • Cabo San Lucas , BCS

    • IT Assistant
      • May 1998 - Feb 2000
      • Los Cabos , Mexico

Education

  • 1990 - 1994
    Universidad de Occidente
    Bachelor's degree, Computer Science
  • Universidad de Occidente
    Sistemas Computacionales

Suggested Services

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Industry Focus. “Hospitality”

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