Bio
Credentials
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Administrative Assistant
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Business Etiquette: Phone, Email, and Text
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Business Writing Fundamentals
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Communication Fundamentals
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Communication Fundamentals
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Note-Taking for Business Professionals
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Time Management Fundamentals
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Time Management with Outlook 2016 Calendar and Tasks
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Typing Fundamentals
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Writing Business Reports
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Experience
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Pacific M&A and Business Brokers Ltd.
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Vancouver, Canada Area
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Administrative Coordinator and Personal Assistant to the President
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2016 - 2018
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Vancouver, Canada Area
Assist the president and all activities including appointments and scheduling;Co-ordinate office and other staff schedules;Assist with delegation of team assignments;Create, monitor, develop and amend processes and procedures for optimum efficiency;Assist with broker training and coordination;Administering and maintenance of Confidentiality forms and agreements;Process and complete part of sales and transaction activities from brokers;Coordinate the updating of websites, collateral materials etc.;Assist with marketing and advertising requirementsProvide computer and technology support/advice to the staff;Assist with sales and marketing activities;Monitor and process licensing subscriptions and renewals;Answer dedicated division phone lines and welcome guests and visitors;Ensure orderly and secure reception;Manage incoming/outgoing mail and couriers;Accounting and general book keeping of multiple entities using Quick Books;Coordinating with Company’s accountants and preparation of fiscal year end matters and activities;Amend and update processes and procedure manuals;Prepare and/or edit internal and external documentation and or correspondence;Assist with printing, binding, mailing, training contracts etc.;Set up of face to face as well as electronic meetings and related;Backup coordination as needed;Maintenance of meeting rooms and lunch room;Letter writing and data entry;Maintenance of transaction and other records and including cash counting and cash management;Coordinate and liaise with vendors and subcontractors as required;
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PREGO - Caffè e Deli
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Vancouver, Canada
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Assistant Manager & Waitress
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2012 - 2016
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Vancouver, Canada
• Interface directly with customers to provide assistance and resolve problems;• Manage front cashiers in areas of monies handling, voids, shift breaks and customer service;• Responsible for helping in merchandising;• Direct and delegate tasks to employees;• Supervise staff demeanor when approaching customers;• Train employees on safety, security, personal hygiene, and customer service;• Prepare daily sales report and take stock;• Train employees on safety, security, personal hygiene, and customer service;• Prepare daily sales report and take stock;• Draft and manage budget in procuring items for the store;• Check items displayed on shelves for proper coding and expiration date;• Make the display attractive to impress customers;• Assist manager in drafting of purchase order and price negotiation with suppliers;• Submit invoices and other documents to the accounts department for processing.
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GUIDO DESIGN COMPANY
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Latina, Italia
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Administrative Assistant & Office Manager
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2002 - 2012
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Latina, Italia
• Calendar Management;• Coordinate Meetings;• Preparation of Presentation Materials;• Reporting and Reimbursement for Management;• Arrange Travel Schedule and Reservations for Management (Domestic & International);• Internet Researches;• Bookkeeping/Invoicing;• Proposals/Contracts;• Design & Order Business Forms & Business Cards;• Restaurant Reservations;• Meetings and Events Planning;• Meeting brochures & handouts;• Meeting PowerPoint presentations;• Establishing contacts with vendors and placing orders for all the required materials;• Typing documents, reports and presentations in Microsoft Office and Apple iWork programs;• Greeting guests and answering the main telephone line;• Overseeing the scheduling of employees;• Taking care of payroll for the employees;• Designing and managing the company website, logo, stationary...;• Coordinate with freelance writers for newsletter articles;• Responsible for Vendors & Clients billing and invoicing.
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Education
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Classes Part of the BACHELOR’S IN SCIENCE OF COMMUNICATION UNIVERSITY OF ROME III – Rome, Italy
Science of Communications -
High School Diploma, “Liceo Scientifico E. Majorana” – Latina, Italy
Diploma
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