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Hello! I’m Francesca Signorello, currently based in the Greater Vancouver Metropolitan Area. I am fluent in both English and Italian, which enhances my ability to communicate effectively in diverse environments. With over a decade of experience in administrative roles, I have honed my skills in administrative assistance, social media management, and various software applications including Joomla CMS and SharePoint. I served as an Administrative Coordinator and Personal Assistant to the President at Pacific M&A and Business Brokers Ltd., where I streamlined office processes and supported team coordination. My educational background includes a Bachelor’s in Science of Communication from the University of Rome III, where I studied Communications, Media & Marketing, and International Law, among other subjects. My passion for organization and efficiency drives my work, and I am always eager to contribute to team success.

Credentials

  • Administrative Assistant
    Lynda.com
  • Business Etiquette: Phone, Email, and Text
    Lynda.com
  • Business Writing Fundamentals
    Lynda.com
  • Communication Fundamentals
    Lynda.com
  • Communication Fundamentals
    Lynda.com
  • Note-Taking for Business Professionals
    Lynda.com
  • Time Management Fundamentals
    Lynda.com
  • Time Management with Outlook 2016 Calendar and Tasks
    Lynda.com
  • Typing Fundamentals
    Lynda.com
  • Writing Business Reports
    Lynda.com

Experience

    • Administrative Coordinator and Personal Assistant to the President
      • 2016 - 2018
      • Vancouver, Canada Area

      Assist the president and all activities including appointments and scheduling;Co-ordinate office and other staff schedules;Assist with delegation of team assignments;Create, monitor, develop and amend processes and procedures for optimum efficiency;Assist with broker training and coordination;Administering and maintenance of Confidentiality forms and agreements;Process and complete part of sales and transaction activities from brokers;Coordinate the updating of websites, collateral materials etc.;Assist with marketing and advertising requirementsProvide computer and technology support/advice to the staff;Assist with sales and marketing activities;Monitor and process licensing subscriptions and renewals;Answer dedicated division phone lines and welcome guests and visitors;Ensure orderly and secure reception;Manage incoming/outgoing mail and couriers;Accounting and general book keeping of multiple entities using Quick Books;Coordinating with Company’s accountants and preparation of fiscal year end matters and activities;Amend and update processes and procedure manuals;Prepare and/or edit internal and external documentation and or correspondence;Assist with printing, binding, mailing, training contracts etc.;Set up of face to face as well as electronic meetings and related;Backup coordination as needed;Maintenance of meeting rooms and lunch room;Letter writing and data entry;Maintenance of transaction and other records and including cash counting and cash management;Coordinate and liaise with vendors and subcontractors as required;

  • PREGO - Caffè e Deli
    • Vancouver, Canada
    • Assistant Manager & Waitress
      • 2012 - 2016
      • Vancouver, Canada

      • Interface directly with customers to provide assistance and resolve problems;• Manage front cashiers in areas of monies handling, voids, shift breaks and customer service;• Responsible for helping in merchandising;• Direct and delegate tasks to employees;• Supervise staff demeanor when approaching customers;• Train employees on safety, security, personal hygiene, and customer service;• Prepare daily sales report and take stock;• Train employees on safety, security, personal hygiene, and customer service;• Prepare daily sales report and take stock;• Draft and manage budget in procuring items for the store;• Check items displayed on shelves for proper coding and expiration date;• Make the display attractive to impress customers;• Assist manager in drafting of purchase order and price negotiation with suppliers;• Submit invoices and other documents to the accounts department for processing.

  • GUIDO DESIGN COMPANY
    • Latina, Italia
    • Administrative Assistant & Office Manager
      • 2002 - 2012
      • Latina, Italia

      • Calendar Management;• Coordinate Meetings;• Preparation of Presentation Materials;• Reporting and Reimbursement for Management;• Arrange Travel Schedule and Reservations for Management (Domestic & International);• Internet Researches;• Bookkeeping/Invoicing;• Proposals/Contracts;• Design & Order Business Forms & Business Cards;• Restaurant Reservations;• Meetings and Events Planning;• Meeting brochures & handouts;• Meeting PowerPoint presentations;• Establishing contacts with vendors and placing orders for all the required materials;• Typing documents, reports and presentations in Microsoft Office and Apple iWork programs;• Greeting guests and answering the main telephone line;• Overseeing the scheduling of employees;• Taking care of payroll for the employees;• Designing and managing the company website, logo, stationary...;• Coordinate with freelance writers for newsletter articles;• Responsible for Vendors & Clients billing and invoicing.

Education

  • Classes Part of the BACHELOR’S IN SCIENCE OF COMMUNICATION UNIVERSITY OF ROME III – Rome, Italy
    Science of Communications
  • High School Diploma, “Liceo Scientifico E. Majorana” – Latina, Italy
    Diploma

Suggested Services

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Industry Focus. “Business Consulting and Services”

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