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Fong Phang profile image

Fong Phang

Hotel quarantine worker at Novotel & ibis Sydney Darling Harbour
Intro Book
Fong Phang, a seasoned hotel professional with 16 years of experience in Australia, holds a Certificate 4 in Cyber Security and Advanced Diploma in Management, with expertise in languages including English, Mandarin, and Cantonese.
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Location
Sydney, New South Wales, Australia, AU
Languages
  • English Full professional proficiency
  • Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Malay Limited working proficiency
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Bio

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Credentials

  • Virtual Experience Program Participant
    ANZ
    Nov, 2021
    - Apr, 2026
  • Certificate of completion - Splunk 7.x Fundamentals Part 1
    Splunk
    Sep, 2021
    - Apr, 2026
  • Certificate of participation - Women Rock-IT Program
    Cisco Networking Academy
    Sep, 2021
    - Apr, 2026
  • Certificate of achievement - Working together
    Accor
    Jan, 2019
    - Apr, 2026
  • Certificate of achievement - Complaint handling
    Accor
    Jan, 2018
    - Apr, 2026
  • Certificate of achievement - conflict management
    Accor
    Jan, 2018
    - Apr, 2026
  • Certificate of achievement - Emerging leader - Crucial conversations
    Accor
    Jan, 2018
    - Apr, 2026
  • NSE 1 Network security associate
    Fortinet
    Sep, 2021
    - Apr, 2026
  • NSE 2 Network Security Associate
    Fortinet
    Sep, 2021
    - Apr, 2026

Experience

  • Novotel & ibis Sydney Darling Harbour
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Hotel quarantine worker
      • Jul 2020 - Present

      Casual hotel quarantine worker• Coordinate with teams to convey the services as per hotel’s standards.• Comply with government’s policy and procedures for quarantine system.• Participate meetings and training when required• Make a finance report to duty manager after closed service (Cash and card Handling)• Comply with Work Health and Safety (WHS) laws and hotel’s policies and procedures

    • Food and beverage team leader
      • Jul 2008 - Jun 2020

      Working at the buzzling hotels, I managed to be once nominated and earn star of the month in October 2016. Efforts and resources were provided during service periods with below list of responsibility until COVID hit the industry badly. Organise food and beverage team tasks and delegate tasks to team members• Supervise, advise, and assist team when needed • Make a finance report to duty manager after closed service (Cash and card Handling) • Make rosters for breakfast food and beverage team• Manage stock taking and place orders via email to a purchasing department• Comply with Work Health and Safety (WHS) laws and hotel’s policies and procedures

  • Agensi Pekerjaan Sri Anika Sdn Bhd
    • Ipoh, Perak, Malaysia
    • Customer Service Executive
      • May 2002 - Feb 2006
      • Ipoh, Perak, Malaysia

      Working at employment agency Company, there are list of responsibility but not limited to • Conduct meetings with customers to ensure their positive satisfactory • Contact with immigration regarding to foreign worker Applications • Complete Applications and endorsement for work permission • Manage employee’s profiles• Maintain relationships among customers, employees, and company

Education

  • 2021 - 2021
    TAFE NSW
    Certificate 4, Cyber security
  • 2011 - 2013
    International business network college
    Advanced diploma, Management
  • 2009 - 2010
    Victory college of design
    Diploma, Printing and graphic arts
  • 2006 - 2008
    Cambridge college international
    Diploma, Information Technology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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