Experience

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  Worldwide Flight Services (WFS)

  • General Manager - Cargo

    • Sep 2013 - Present

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  Evergreen International Airlines

  • United States
  • Airlines and Aviation
  • 100 - 200 Employee

  • VP System Operations

    • 2001 - 2012

    Directly responsible for all aspects of ground operations on a global scale. Additional assignments / duties included lead on numerous projects.• Primary responsibility for a $30 million dollar budget with eighty plus direct reports. • Consistently met or exceeded budgetary goals at all levels. Procurement of services constituted majority of budget. • Initiated cost savings in excess of one million dollars (FY12) through efficient utilization of resources without impact to overall departmental performance.• Responsible for all aspects of scheduled and AdHoc operations to include: Staffing, vendor contracts, customer & governmental entity liaison, regulatory compliance, policy & procedures development, etc. .• Developed in house Quality Control and Loadmaster training programs to enhance performance and reduce costs.• Authored and maintained FAA approved Ground Operations and Hazardous Material Manuals.• Managed all aspects of ground operations related to the initial certification and introduction of the Boeing Large Cargo Freighter• Supported customer base that included: ACMI, Air Mobility Command (AMC), U.S & foreign government entities , International common carriage, AdHoc, etc• Developed and maintained internal and external synergies with other departments, vendors and customers. • Managed all airport related issues, to include: warehouse operations, facilities, operating agreements, problem resolution, invoice approval, Ad Hoc operations, etc (national & international)

  • Director Operations Control

    • 1999 - 2001

    Responsible for oversight of narrow-body Ad Hoc charter operations.• Accomplished initial startup and managed all aspects of the program to include both sales and operations functions.

  • Director Postal Operations

    • 1993 - 1999

    Responsible for all operational aspects of a twenty-city distribution network on which more than seven million pounds of mail was transported each month.• Accomplished initial startup and procedural development, which resulted in an average on-time performance of 97%.• Responsible for all aspects of the network with primary responsibility for customer satisfaction, schedule reliability, administration, contingency plans, and cost control.• Responsible for adjudication of all contract related fines. Successfully mitigated 95% of fines.• Played key role in multiple contract renewals, initial awards and expansions.

  • Charter Service Representative

    • 1991 - 1993

    Loadmaster for 747 freighter aircraft with emphasis on international operations. This included both scheduled and ad hoc flight operations.• Responsible for the upload & download operation of the aircraft, weight & balance, flight documents, customer service, vendor liaison and safety of ground operations.

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  Eastern Airlines, Inc.

  • Airlines and Aviation
  • 1 - 100 Employee

  • Operations Manager

    • 1989 - 1991

    Managed ramp and aircraft services for a 47 flight a day operation at La Guardia Airport. Primarily managed the evening ramp side operation, including aircraft fueling, cleaning and provisioning.• Primarily developed and implemented an action plan which reduced the mishandled baggage ratio to 2.3 per thousand passengers.• Efficiently managed evening shift operations which consisted of fifty plus Eastern and vendor personnel. Oversight included employee scheduling, training, payroll, overtime and vacation planning.

  • Control Center Manager

    • 1987 - 1989

    Responsible for a 45 flight a day hub operation with average daily passenger boardings of 4000. Initiated and coordinated interdepartmental responsibilities to exceed stated operational goals and standards with emphasis on safety, schedule reliability and customer satisfaction.• Contributed towards the attainment of over 95% of station goals, many of which were exceeded.• Managed overall station operation in the absence of a functional manager.• Completed numerous special projects, which included aircraft incident procedures manual and strike contingency planning and training.

  • Quality Control Analyst

    • 1986 - 1987

    Based in Philadelphia with periodic assignment to other stations. Performed audits of all airport service departments to accomplish an overall operational analysis.• Initial introduction of quality control program in Philadelphia.• Provided monthly station summary and performance analysis with recommendations for improvement to the Vice President of Airport Services. Numerous recommendations were incorporated into local procedures, training and staffing.

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  Secorp

  • Lafayette, LA

  • Hydrogen Sulfide Specialist

    • 1985 - 1986
    • Lafayette, LA

    Represented a company which primarily provided protection from and detection of hydrogen sulfide in the offshore oil and gas industry.• Implemented safety plans, which included equipment installation, training, drills, and compliance with government regulations. Certified as an Emergency Medical Technician.

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  Petroleum Helicopters Inc.

  • Lafayette, LA

  • Communications Specialist

    • 1981 - 1985
    • Lafayette, LA

    Maintained positive control of aircraft supporting the offshore oil and gas industry through the use of radios and logs. Certified to make aviation weather observations by the National Weather Service.

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  US Army

  • Sergeant

    • 1977 - 1981

    Responsible for the supervision of a company level nuclear, biological and chemical safety program, weapons room, supply room and mobile radio teletypewriter station. Awarded the Army Commendation and Good Conduct medals.