Bio
Experience
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Business Consultant
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Jan 2024 - Present
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Hong Kong PHAB Association
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Hong Kong SAR
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Senior Manager (Business)
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Jul 2021 - Jul 2023
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Hong Kong SAR
- Managing Hong Kong PHAB Association Jockey Club PHAB Camp (JCPC) and PHAB's Social Enterprise - PHABulous Marketing Ltd.- Define and implement effective strategies according to association's service directions and units development- Ensure the daily operation in both business units are ...
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Food and Beverage Deputy Manager - Event Management
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Jul 2015 - Jan 2020
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Hong Kong
- Assists in overseeing day-to-day administrative matters of the Food & Beverage Department in Event Management team.- Ensures consistent and appropriate application of various policies and procedures and service standards within the Food & Beverage Department by constantly monitoring and...
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Catering & Events Manager
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Feb 2010 - Jul 2015
- Recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. - Support and act on behalf of Director of Catering and Events in her absence.- Prepare all event documentation and coordinate with sales, hotel departments, and custo...
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Volunteer
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Nov 2009 - Feb 2010
- Execution of overall administrative work- Data entry to build mailing list for fundraising purpose- Management and coordinate translation of marketing materials- Planning, organizing and implementing charity fundraising events - Handle donation enquiries from corporate and individuals
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Membership Services Manager
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Nov 2007 - May 2009
- Oversee Membership Service Department, both membership and catering session to ensure the operation run smoothly;- Solicit Business for both Debenture and Catering sales;- Maintain good business relationship by means of keeping close contact with potential and existing members;- Organize in hou...
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Catering Manager
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Mar 2007 - Nov 2007
- Overlook the Catering Department to ensure the operation run smoothly;- Ensure a seamless turnover from sales to service back to sales;- Recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events;- Maintain members' relatio...
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Assistant Event Manager
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Feb 2006 - Mar 2007
Duties:- Prepare all event documentation and coordinate with sales, hotel departments, and customers to ensure consistent, high level service throughout the Pre-Event, Event and Post-Event phases of hotel events; - Primarily handle complex events.- Ensure a seamless turnover from sales to service back to sales.- Recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.- Support and act on behalf of Senior Event Manager in his/her absence.
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Account Manager
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Nov 2004 - Feb 2006
Prepare all event documentation and coordinates with sales, hotel departments, and customers to ensure consistent, high level service throughout pre-event, event and post event phases of hotel events;
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Hong Kong
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Events Services
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100 - 200 Employee
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Assistant Event Manager
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Jan 2002 - Nov 2004
Job Duties:- Working closely with customers in planning, coordinatingand advising event organizer in difference scales of event- Maintains open and cordial relationship with clients byoffering advise and adequate information as well as handling problems and request- Utilizes any and all resources for events to assure customersatisfaction and event success- Confirms clients' satisfaction and solicits suggestions forimprovement following event
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Banquet Coordinator Food & Beverage
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Feb 2000 - Jan 2002
Job Duties:- Keeps accurate and detailed records of all event planning, setup/operational and coordination details to provide reference during event critiques, client reviews and use if event is recurrent- Provides event planning outlines and agenda to facilitate meetings with clients and concerned personnel
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First Assistant Manager
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Dec 1997 - Feb 2000
Job Duties:- Assist Restaurant Manager to ensure the daily operation of the restaurant- Prepare daily and monthly sales reports- Monitor daily inventories for cost controlling- Prepare staff roster and conduct staff appraisal when need- Ensure all staff are providing high standard of customer ser...
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Manager Assistant
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Aug 1995 - Nov 1997
to unsure the daily operation of the restaurant Prepare daily sales reports Monitor inventories for cost controlling Ensure high standard of customer service at ...
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Chocolate Boutique
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The Regent
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Sales Assistant
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Aug 1993 - Aug 1993
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The Regent
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Education
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2018 - 2019Venue Management Association
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2010 - 2011Macquarie University
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2009 - 2010Macquarie University
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1996 - 1998Western Sydney University
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1994 - 1996Ryde College of TAFE
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