See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

FM

Flavio Moura

Commercial Excellence Manager, Latin America at Booking.com
Intro Book
Seasoned executive with 30+ years of experience in management, sales, and customer service.
  • Claim this Profile
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • Spanish -
  • English -
  • Portuguese -
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Flavio Moura is a seasoned executive with 30+ years of experience in management, sales, and customer service, spanning multiple industries including hospitality, banking, and tourism. He has held leadership positions in Brazil and Latin America, managing teams and developing strategies to drive business growth. Flavio holds a Bachelor's degree in Tourism and a Pos-Graduation Business Management degree from reputable universities.

Credentials

  • Unconscious Bias
    LinkedIn
    Jul, 2021
    - Apr, 2026

Experience

  • Booking.com
    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Commercial Excellence Manager, Latin America
      • Jan 2016 - Present

      Support product performance of the offices in Latin America. Managing team in Brazil, Mexico and Peru.

    • Area Manager, Brazil
      • Apr 2013 - Dec 2015

      Leading and developing performance teams in some regions of Brazil. Support Booking.com strategy and its development in Brazil.

  • Best Western International
    • United States
    • Hospitality
    • 700 & Above Employee
    • Country Manager Brazil
      • Nov 2009 - Feb 2013

      Responsible for the chain in Brazil. Development and Support to hoteliers.

    • Regional Service Manager South America
      • Feb 2006 - Nov 2009

      Quality Assurance Assessor for South America. Responsible to ensure all hotels in South America complies with Best Western Standards. Performed 100 hotels assessments in South America, Mexico and USA during the last 3 years. Also responsible for trainings in the region (Housekeeping, sales, front desk, etc). Trainings in English, Spanish and Portuguese to 35 hotels.Developer functions as well, contacting prospects hotels to join the brand.

  • Atlantica Hotels
    • São Paulo Area, Brazil
    • Revenue Manager Brazil
      • Jan 2004 - Jan 2006
      • São Paulo Area, Brazil

      In the year of 2004 started as Regional Sales Manager in Brasilia, managing sales team in Brasilia and Goiania. In August 2004 promoted to Revenue Manager for Brazil. Responsible for Yield Management strategy for Brazil by managing the Call Center, International market and developing yield tools for the sales team.

  • Utell International / Pegasus
    • São Paulo Area, Brazil
    • Hotels Account Manager Latin America
      • Jan 1997 - Dec 2004
      • São Paulo Area, Brazil

      Started in Utell (Pegasus) as Finance Supervisor, then was promoted to Call Center Supervisor and after that a promotion to Account Manager for Hotels in Latin America. I Managed teams in Sao Paulo and Mexico City. Responsible for 250 hotel accounts in Latin America.

  • Banco Banorte
    • Recife Area, Brazil
    • Several roles: Administrative Supervisor,Swift Officer
      • Jan 1987 - Dec 1996
      • Recife Area, Brazil

      8 years in Recife and 1 year in Sao Paulo as Swift Officer at the Foreign Exchange Department of Banco Banorte S.A.

Education

  • 2004 - 2005
    Universidade Presbiteriana Mackenzie
    Pos graduation, Management
  • 1984 - 1987
    Universidade Católica de Pernambuco
    Bachelor, Hotel and Tourism

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Software Development”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles