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Bio

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Credentials

  • Consumer Satisfaction
    Pintaria
    Sep, 2020
    - Apr, 2026
  • Anti Fraud For Health Operation
    Solusi Pro Medika
    Dec, 2017
    - Apr, 2026
  • Nippon Foundation Group
    The Nippon Foundation
    Jul, 2014
    - Apr, 2026
  • Diabetic Foot : Multidisiplinary Approach and It's Rehabilitation
    International Society for Prosthetics and Orthotics
    Jun, 2014
    - Apr, 2026
  • ISPO Category II Professional
    International Society for Prosthetics and Orthotics
    Jun, 2014
    - Apr, 2026

Experience

    • Indonesia
    • Home Health Care Services
    • 100 - 200 Employee
    • Business Operations Specialist
      • Feb 2024 - Present

      Oversees the customer’s experience from onboarding to ongoing support, Liaison between the customer and the company, ensuring the product meets the customer’s needs, addressing any issues, and providing timely solutions. Evaluate, improve, and maintain an organization's core operational processes to ensure an efficient and productive workflow.

    • Healthcare Team
      • Aug 2022 - Present

      Helps to manage a patient's care, monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

    • Document Controller
      • Feb 2021 - Aug 2022
      • Indonesia

      Monitoring in out document from Contractors to be submitted to Consultant, collect also collaborate Daily and Weekly report from HSE, Engineers, and Manpower to be submitted to Owner.

  • Asuransi Astra
    • Jakarta, Indonesia
    • Medical Claim Analyst
      • Aug 2015 - Jun 2019
      • Jakarta, Indonesia

      Analyzing medical diagnoses such as diseases, drugs and medical procedures.Verifying data and conducting checks such as fraud or fraud committed by hospitals or clinics, ensuring the suitability of information with medical costs, handling complaints and answering questions from customers via the helpdesk PIC, and processing claims to be forwarded to payment.

    • Orthopaedic Technologist
      • Jul 2014 - Jun 2015
      • Jakarta, Indonesia

      Work as a Clinician (Prosthetist & Orthotist) in a foundation that works with disabled founders. I make assistive devices for patients who have amputated body parts, as well as those who are paralyzed. In addition to making tools, I was assigned to visit patients who use assistive devices, train patients to walk, control patient progress using assistive devices every week and provide consultations about health and how to use assistive devices.

    • Orthopaedic Technologist
      • Sep 2012 - Oct 2012
      • Indonesia

    • Orthopaedic Technologist
      • Jul 2012 - Aug 2012
      • Indonesia

Education

  • 2011 - 2014
    Jakarta School of Prosthetics and Orthotics
    diploma, Orthotist/Prosthetist
  • 2016 - 2020
    Universitas Indonesia Maju (UIMA)
    Bachelor's degree, Communication

Suggested Services

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Industry Focus. “Home Health Care Services”

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