Bio
Credentials
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Certificed Fire Marshall
St John AmbulanceMay, 2022- Apr, 2026 -
Nasl/Safe Agent Qualified
safeagentApr, 2019- Apr, 2026 -
Professional Estate Agent Qualification
The Guild of Property ProfessionalsApr, 2017- Apr, 2026
Experience
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Portico Property
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Sale Hub - Highbury, Camden, Bloomsbury & Islington
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Senior Sale Manager
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Mar 2024 - Present
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Sale Hub - Highbury, Camden, Bloomsbury & Islington
In charge of the operations of the Sale Hub, with its 4 central London branches
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Greater London Properties
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Bloomsbury, Mayfair, Fitzrovia, Hyde Park
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Senior Branch Manager
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Jun 2023 - Jan 2024
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Bloomsbury, Mayfair, Fitzrovia, Hyde Park
In charge for the whole operations of the Front Office, specialised in Institutional Landlords and Large Portfolio/Corporate/Estates Landlords, helping their assets’ management Teams: - Shaftesbury - The Crown Estate - The Bedford Estate - Hyde Park Estate/Church of England- The Rugby School/Tandem
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Garton Jones Estate Agents, London
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Chelsea Bridge Wharf, Battersea Power Station & Nine Elms
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Head of Sales and Lettings
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Sep 2022 - Jun 2023
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Chelsea Bridge Wharf, Battersea Power Station & Nine Elms
Managing a team of 14 people, in charge for the whole operations of the Front Office - Sales and Lettings department - and the back office - Paralegal and Property Management Department, with a focus on acquisition, sale and Lettings of luxury properties and high value transactions.Currently managed portfolio, 450+ occupied units.- Operation duties for all the Departments (P&L, budgeting and costs review)- Credit Control & AML and compliance checks- Market appraisals & Valuations, inspections and visits, Customer satisfaction and Brand Awareness- Ads on major portals, reports and analysis- Sale progression and engaging with Solicitors’ firms- Extensions and renewals- To set-up Targets & to monitor Achievement of KPI- Recruitment, motivating, 1 to 1 meeting, performance reviews- Main referent for Battersea Power Station Off Plan Sale- maintaining relations with Relocation Agents, corporate relocation and managing also short-term rentals/AirBnB on behalf of our clients
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Portico Property
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Londra
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Senior Lettings Manager(NALS/SafeAgent qualified)
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Jul 2020 - Aug 2022
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Londra
- Managing a team of 5 people (4 Lettings Manager and 1 Property Manager-admin)- Market appraisals & Valuations, inspections and visits, Customer satisfaction and Brand Awareness- Ads on major portals, reports and analysis- Lister / Business Development Manager- Extensions and renewals- P & L reports, Book growth (occupied units VS Let Only), Achievement of KPI, Budget and Finance management- Recruitment, motivating, 1 to 1 meeting, performance reviews- Overseeing Portico Host, the Short Term/AirBnB service - Interim managing a second Branch (Chigwell) for 4 months
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haart Estate Agents
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Willesden Green, Kilburn, Swiss Cottage & Belsize Park
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Branch Manager (NALS/SafeAgent qualified)
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Aug 2018 - Jul 2020
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Willesden Green, Kilburn, Swiss Cottage & Belsize Park
Wembley/Willesden Green/Kilburn/Maida Vale/Belsize Park-St John’s Wood- Managing a team of 4 people- Managing relationships with potential clients- Negotiations, quotations and valuations- Customer satisfaction and Brand Awareness- Constant use of CRM / Veco- Ads on major portals, reports and analysis - Canvassing / Listing - Property inspections - Extensions and renewals- Market appraisal, site inspections and visits- managing relations with third parties (Relocating agencies, Corporate Companies)- Sales report/book growth/Achievement of KPI - Budget and Finance control & management
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Ariston Property
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Highbury & Islington
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Assistant Sales & Lettings Manager
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May 2016 - Jul 2018
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Highbury & Islington
Archway/Crouch End-Muswell Hill/Islington-Highbury- Commercial & Private Properties (A1/A3/A5 & HMOs included)- Managing relationships with potential clients- Negotiations, valuations and quotations - Customer satisfaction- Cold call & Canvassing- Market appraisals, site inspections and visits- Executive Lister for EasyProperty.com – Associate Member- Accompanied Viewings - Sale Progression - Sales report/achievement of KPI- Secretarial and back office duties (References & credit checks, drafting leases and tenancies)- Associate Member of The Guild of Professional Estate Agents – Certification achieved
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easyProperty.com
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Londra, Inghilterra, Regno Unito
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Executive Lister
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May 2016 - Jul 2018
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Londra, Inghilterra, Regno Unito
While working for Ariston Property, we were Licensee for EasyProperty covering North/West London areas (NW1, NW2, NW3, NW6, N10, N19, N22)- dealing with incoming leads- valuations and market appraisals - listing (included photos and ads on portals)
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CityWest Homes
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Londra, Regno Unito
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Real Estate Rental Agent
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Nov 2015 - May 2016
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Londra, Regno Unito
Pimlico/Westminster/Sloan Square-Knightsbridge/Notting Hill- Commercial & Private Properties (A1/A3/A5 & HMOs included)- Canvassing and listing - Managing relationships with potential clients - Accompanied Viewings- Customer satisfaction- Constant use of CRM- Ads on major portals, reports and analysis - Interactions with landlords, owners, partners and Relocating agencies
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Salone dell'Auto di Torino - Parco Valentino
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Torino, Italia
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Board Assistant/Organizing Commitee
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Mar 2015 - Nov 2015
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Torino, Italia
Parco Valentino - Salone & Gran Premio , the new open-air Motor Show: The static display of the latest models of car manufacturers - 35 Brands & 150 cars - the unique pieces of Coachbuilders and Design Centers – 12; The dynamic part The Grand Prix, the celebratory parade of the most beautiful cars of all time, historical, modern and futuristic - more than 400 cars across the center of Turin.Duties and skills:- Event management & sales B2B/sponsorship- Contacts with authorities and institutions- Research of sponsorship- Relationships with partners and suppliers (purchasing and quality control)- Technical-logistic organization - Management of reports - Communication with Trademarks ,Brands and Dealers, expert in ATL BTL- To manage social media- Secretarial and back office duties
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biAuto Group
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Torino, Italia
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Sales Executive & Marketing Assistant
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Jan 2012 - Feb 2015
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Torino, Italia
Official Dealer Jaguar / Land Rover Marketing and sales assistant responsible for customer relations and logistics Duties and skills:- Welcoming customer + reception- Products presentation + sales B2C providing adequate support in the negotiations of sale- Complete and consistent use of the CRM/data-pro & CSI platform- Coordination of activities for the automotive managing relationships with potential partners- Verification of correct application of the criteria of visual merchandising- Management after sales + after care ensuring the achievement of quality targets - Managing complaints - customer satisfaction- Stock management + handling cars- Efficient and effective management of resources- Market and trends analysis - To promote actions of preliminary contact with potential customers - To retrieval of data and information relating to major automotive events- To update weekly calendar of events, sending press releases of events- To manage social media- To organize events for the company + sales B2B/sponsorship- Secretarial and back office duties
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PTM SRL
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Torino, Italia
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Sales Executive & Marketing Assistance
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Nov 2009 - Sep 2012
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Torino, Italia
Official Sponsor Vallelunga "during sporty driving", main Clients: Mercedes Benz, Jaguar Land Rover, Venchi Chocolate, Polaroid.Duties and skills: - Sales B2B/sponsorship managing relationships with potential partners- Promotional commercial activities- Steward/welcoming customers & driver duties- Products presentation- Verification of correct application of exhibition of Visual Merchandising- Efficient and effective management of resources- To promote actions of preliminary contact with potential customers - To retrieval of data and information relating to major automotive events- To update weekly calendar of events, sending press releases of events- Accountancy- To organize events for the company- Secretarial and back office duties
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itsu
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Londra, Regno Unito
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Human resources - Team leader
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Nov 2009 - Jun 2011
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Londra, Regno Unito
- Managing tills team - Cash and income responsibilities, basic accounting- Customer Service & satisfaction, monitoring the mystery-shopper report- Organization of staff/Rota and recruiting - To verify the correct application of the criteria set out by the exhibition of Visual Merchandising- To select, manage, motivate, coordinate and organize the staff- To monitor the rotation and the flow of merchandise assortment,- To ensure the achievement of the target (quantity and quality)
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Crazy SRL
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Torino, Italia
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CFO & Co-Founder
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Jan 2005 - Feb 2006
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Torino, Italia
CFO and Co-founder : events and parties management for teenagers in anticipation of the "Winter Olympic Games" Torino 2006 (in collaboration with the University of Torino and "Association Erasmus").
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Education
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2019 - 2019SafeAgent - The National Approved Letting Scheme
NALS QUALIFICATION, 90.8% -
2010 - 2011Cambridge University
First Certificate of English, Lingue e letterature straniere, generale -
2010 - 2011University of Cambridge
BULATS (Business Language Testing Service), C1 -
2005 - 2010Università degli Studi di Torino
Legal Sciences / Law -
1999 - 2004Liceo Scientifico
High School Diploma
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