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Experience

    • Brazil
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Customer Service Manager
      • Oct 2023 - Present

    • Coordenador de Aftermarket e Customer Experience (Brasil)
      • Nov 2022 - Oct 2023

    • Aftermarket Coordinator
      • Aug 2020 - Nov 2022

    • Technical Service Team
      • Aug 2016 - Aug 2020

    • Quality Assistant
      • Feb 2016 - Aug 2016

      Quality Assurance

    • Engineer - Trainee
      • Jul 2014 - Feb 2016

      - Elaboration and updating of work instructions, process flow, procedures, process controls, etc.- Measurement of productivity and Yield (KPI).- Value Stream Mapping (VSM) application.- 5S Auditor.- Validation for new processes.- Layouts Elaborations.

  • Bral-Max
    • Brazil
    • Quality Inspector
      • Sep 2013 - Apr 2014
      • Brazil

      Development and updating of internal procedures, instrument calibration control, release of production, updating of standards and inspection and statistical control of quality and assembly efficiency of parts by third.

    • Electrical Technician
      • Jun 2009 - Nov 2011

      Function: Electrical TechnicianActivities: Commissioning - ElectricalProject: Expansion of SE-631 (REPLAN - Paulínia, São Paulo - Brazil)Period: February / 2011 to November / 2011.Function: Electrical TechnicianActivities: Commissioning - Electrical and TelecomProject: BGL-1 and P-56 (Brasfels Shipyard - Angra dos Reis, RJ - Brazil)Period: March / 2010 to February / 2011.Function: Technical Jr. (Electrotechnical / Metrology)Activities: Pre-commissioning of Electrical and TelecomProject: P-57 (UTC Shipyard - Niterói, RJ - Brazil)Period: January / 2010 to March / 2010.Function: Technical Jr. (Electrotechnical / Metrology)Activities: Loop Test and configuration of PIT, TIT, LIT, UST and Documentation and control.Project: PMXL-1 (Mauá Shipyard - Niterói, RJ - Brazil)Period: September / 2009 to December / 2009.Function: Technical Jr. (Metrology)Activities: Calibration of Instruments in the Electrical laboratory and calibration of instruments in the customer's premises.Period: June / 2009 to September / 2009.

  • STEMIL - Service at GE Aviation
    • Petrópolis, Rio de Janeiro
    • Electrician
      • Oct 2007 - Jan 2008
      • Petrópolis, Rio de Janeiro

      Temporary equipment change service from an old building to a new building. Deactivate the electrical boards and the connections of all the equipment of the old building and make a new feed in the new building.

  • INSS
    • Petrópolis, Rio de Janeiro
    • Trainee
      • Dec 2003 - Dec 2005
      • Petrópolis, Rio de Janeiro

      Registration, updating, filing, organization and control of retirement processes.

Education

  • 2015 - 2017
    Universidade Católica de Petrópolis
    Master of Business Administration (MBA), Quality and Process Management
  • 2011 - 2017
    Universidade Católica de Petrópolis
    Bachelor of Engineering - BE, Production Engineer
  • 2011 - 2014
    Universidade Católica de Petrópolis
    Bachelor of Technology - BTech, Technologist in Industrial Production Management
  • 2007 - 2009
    SENAI
    Technical, Electrical Technical

Suggested Services

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Industry Focus. “Automation Machinery Manufacturing”

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