Bio
Experience
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Brazil
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Automation Machinery Manufacturing
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1 - 100 Employee
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Customer Service Manager
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Oct 2023 - Present
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Coordenador de Aftermarket e Customer Experience (Brasil)
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Nov 2022 - Oct 2023
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Aftermarket Coordinator
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Aug 2020 - Nov 2022
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Technical Service Team
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Aug 2016 - Aug 2020
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Quality Assistant
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Feb 2016 - Aug 2016
Quality Assurance
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Engineer - Trainee
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Jul 2014 - Feb 2016
- Elaboration and updating of work instructions, process flow, procedures, process controls, etc.- Measurement of productivity and Yield (KPI).- Value Stream Mapping (VSM) application.- 5S Auditor.- Validation for new processes.- Layouts Elaborations.
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Bral-Max
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Brazil
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Quality Inspector
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Sep 2013 - Apr 2014
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Brazil
Development and updating of internal procedures, instrument calibration control, release of production, updating of standards and inspection and statistical control of quality and assembly efficiency of parts by third.
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Electrical Technician
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Jun 2009 - Nov 2011
Function: Electrical TechnicianActivities: Commissioning - ElectricalProject: Expansion of SE-631 (REPLAN - Paulínia, São Paulo - Brazil)Period: February / 2011 to November / 2011.Function: Electrical TechnicianActivities: Commissioning - Electrical and TelecomProject: BGL-1 and P-56 (Brasfels Shipyard - Angra dos Reis, RJ - Brazil)Period: March / 2010 to February / 2011.Function: Technical Jr. (Electrotechnical / Metrology)Activities: Pre-commissioning of Electrical and TelecomProject: P-57 (UTC Shipyard - Niterói, RJ - Brazil)Period: January / 2010 to March / 2010.Function: Technical Jr. (Electrotechnical / Metrology)Activities: Loop Test and configuration of PIT, TIT, LIT, UST and Documentation and control.Project: PMXL-1 (Mauá Shipyard - Niterói, RJ - Brazil)Period: September / 2009 to December / 2009.Function: Technical Jr. (Metrology)Activities: Calibration of Instruments in the Electrical laboratory and calibration of instruments in the customer's premises.Period: June / 2009 to September / 2009.
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STEMIL - Service at GE Aviation
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Petrópolis, Rio de Janeiro
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Electrician
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Oct 2007 - Jan 2008
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Petrópolis, Rio de Janeiro
Temporary equipment change service from an old building to a new building. Deactivate the electrical boards and the connections of all the equipment of the old building and make a new feed in the new building.
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INSS
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Petrópolis, Rio de Janeiro
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Trainee
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Dec 2003 - Dec 2005
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Petrópolis, Rio de Janeiro
Registration, updating, filing, organization and control of retirement processes.
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Education
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2015 - 2017Universidade Católica de Petrópolis
Master of Business Administration (MBA), Quality and Process Management -
2011 - 2017Universidade Católica de Petrópolis
Bachelor of Engineering - BE, Production Engineer -
2011 - 2014Universidade Católica de Petrópolis
Bachelor of Technology - BTech, Technologist in Industrial Production Management -
2007 - 2009SENAI
Technical, Electrical Technical
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Industry Focus. “Automation Machinery Manufacturing”
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