Bio
Experience
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Le Visage Co. Ltd
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Cayman Island
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Sales, Marketing and E-commerce
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Sep 2023 - Present
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Cayman Island
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Atelier Fê Fleur
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São Paulo e Região, Brasil
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Entrepreneur
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Sep 2014 - Present
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São Paulo e Região, Brasil
Owner, business administrator, and creative. Prospects, contacts, and negotiates with luxury clients and wholesales.Organizes, researches, and purchases large orders with wholesales. Arranges both real and artificial flowers as a floral designer for homes, events or offices and businesses. Events and scheduled maintenance in stores such as CH, Tory Burch, Jimmy Choo, Pucci, Michael Kors, Trousseau.Developed marketing strategies, creating and curating the website and social media, bringing brand awareness.
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Maple Bear School
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São Paulo, Brasil
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Marketing
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Apr 2021 - May 2022
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São Paulo, Brasil
Responsible for admissions, achieving the school's 20% growth target, and building client trust, with positive customer feedback.Responsible for managing the end-to-end process of new admissions. From the first inquiry, monthly fee negotiation, reports and proposals, to enrolments. Organized and conducted visits for prospective parents, always ensuring high-quality customer care.Development, implementation and management of communications overall strategy, such as PR, marketing, events, promotional materials, digital projects, social media, and digital advertising across different channels with external agencies.
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E-commerce Operations Coordinator
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Jun 2020 - Apr 2021
Responsible for the strategy, analysis of social networks and problem solving.Analysis and keeping of records on sales made, always seeking to reach the proposed sales target.Commercial calendar management of the store's product mix. Creation of processes for product inclusion/registration, category maintenance and UX improvementWordpress and Mailchimp editions. Creation and edition of websites.
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PromoAction
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São Paulo e Região, Brasil
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Key Account Manager
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Aug 2013 - Jul 2014
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São Paulo e Região, Brasil
Project Management and Collaboration Customer Relationship Management Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients. Managed, reviewing progress, and delivering the client’s advertisement projects. Conducting meetings and presentations with the clients as well as informing them about the current work status of their projects.
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Marketing and sales executive
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Feb 2010 - May 2012
Meeting sales goals by training, motivating, mentoring, and providing feedback to store staffEnsured high levels of customers satisfaction through excellent service and maintained outstanding store condition and visual merchandising standardsDeveloped store strategies to raise customers’ pool, expanding store traffic and optimize profitabilityComplete store administration ensuring compliance with policies and procedures and reports on buying trends, customer needs, profits etcContact between the advertising agency and the store, definition of strategies, negotiation with advertising vehicles.
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Executiva de contas - Atendimento
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2012 - 2012
Startup/ Agência de propaganda "Umbrella” da Miksom com os sócios Adriana Cury, Carlos Gallo e Nadya Risocelly
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Executiva de contas - Atendimento
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2012 - 2012
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Compradora Senior
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Sep 2009 - Feb 2010
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Gerencia e Gestão
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Jun 2009 - Sep 2009
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Trendstop.com
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Londres, Reino Unido
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Work Placement Programme (duração 3 meses) /Treinee de Marketing e Relações Públicas
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Mar 2009 - May 2009
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Londres, Reino Unido
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Gap Inc./Gap
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Londres, Reino Unido
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Sales Associate/ Vendedora
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Jun 2008 - Dec 2008
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Londres, Reino Unido
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Perricone MD
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Sao Paulo
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Assistente de Marketing/ Estagiária
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Feb 2007 - Dec 2007
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Sao Paulo
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Africa Propaganda
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Sao Paulo
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Estagiária de Atendimento
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May 2006 - Dec 2006
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Sao Paulo
Atendimento no núcleo da conta: Mitsubishi Motors Corporation Brasil (MMCB)
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Education
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2010 - 2013Fundação Armando Álvares Penteado
MBA em Gestão do Luxo, Gestão do Luxo -
2010 - 2013Fundação Armando Alvares Penteado
MBA, Gestão do Luxo -
2002 - 2007Fundação Armando Alvares Penteado
Comunicação, Publicidade e propaganda -
2014 - 2014SPDS - São Paulo Digital School
Formação em Marketing Digital -
2010 - 2010Escola Superior de Propaganda e Marketing
Branding -
2007 - 2007Escola Superior de Propaganda e Marketing
Curso de ferias, Atendimento na Agência de Comunicação -
University of the Arts London
Study Programme at The Language Centre at University of the Arts London, Business English Plus Work Placement -
2009 - 2009London College of Fashion
Fashion Buying and Visual Merchandising -
2008 - 2008University of the Arts London
Fashion Market -
2009 - 2009Centro Pilotagem Roberto Manzini
Centro de pilotagem, Curso preparatorio para pilotagem de automóveis -
2006 - 2006Núcleo Ser
Líder Training. LT – -
2022 - 2022University College of the Cayman Islands
Real estates 1 -
2022 - 2022University College of the Cayman Islands
Real Estates 2
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