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Bio

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Ferly Wijaya is a seasoned management consultant with 5 years of experience in organizational development, people management, and customer service. He has worked with various companies, including CCM Consultancy and Emarat Misr Petroleum Products, providing management consulting services and supporting clients in achieving their goals. Ferly holds diplomas in Executive Secretary and Management Associate, Hotel Management, and Social Economy.

Experience

  • CCM Consultancy
    • JUMEIRAH LAKES TOWER, DUBAI
    • Administrative Assistant
      • Jan 2014 - Mar 2019
      • JUMEIRAH LAKES TOWER, DUBAI

      As clients' needs have become more complex and specialized, thus widening the gap between organizational needs and workforce capabilities, we have proudly worked hand in hand to provide a variety of management consulting services to assist companies in achieving more.CCM Consultancy offers integrated end-to-end solutions focusing on culture transformation in organizations, capability building through people and memorable customer experiences. Up-skilling individuals and enhancing organizations, while ensuring a return on investment have been our main drivers, and has earned us the privilege of supporting clients considered to be leaders in their industry. We represent TACK International and TMI World, two of the world’s largest learning and people development companies with a rich history spanning 67 and 40 years respectively, in the Middle East North Africa region, the United States (excluding Nevada) and Canada. Also, CCM Consultancy represents the world’s top organizational development school, Weatherhead School of Management at Case Western Reserve University.Our dedicated team of consultants and support staff deploy high-level concepts and have the competence to utilize inspiration as a catalyst to overcome resistance to change, to facilitate the transformation process and to shape the organizational culture.

  • TMCS LLC
    • Satwa, Dubai
    • Office Incharge
      • Jun 2012 - Jan 2014
      • Satwa, Dubai

      • Creating, maintaining and developing a good rapport to each customer as representative of company.• Maintain and develop good relationship with existing customer.• Deal with queries from guest and public and responsible of receptionist area.• Responsible of balancing between the customer and staff to works together towards company’s vision and mission.• Responsible of account section, report for weekly and monthly.• Manage, monitor and organize legal and administrative data flows.• Acting as Human Resource Coordinator.• In charge of receiving, sending and follow up official documents thru email/telephonic.• Dealing with files, emails and documents and all general administrative support.

    • Senior Customer Service Assistant
      • Nov 2008 - Feb 2012
      • Dubai

Education

  • 2012 - 2012
    Nadia Training Institute
    Diploma, Executive Secretary and Management Associate
  • 2007 - 2008
    GSP International
    Diploma, Hotel Management
  • Saint Albertus High School
    Social Economy

Suggested Services

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Industry Focus. “Business Consulting and Services”

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