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Felix Shane

ERP support Consultant at Omni Africa
Intro Book
Experienced ERP consultant and web developer with customer service expertise.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Skills
  • Microsoft Office
  • Customer Service
  • Microsoft Excel
  • Leadership
  • Microsoft Word
  • Show all
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Bio

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Felix Shane is a seasoned IT professional with expertise in ERP consulting, customer service, and web development. He has 11 years of experience in providing end-user support, monitoring systems, and resolving issues within IT and business domains. Felix holds a Bachelor of Science degree in Computing from the University of Greenwich and a Diploma in Computing and Information System from Evelyn Hone College.

Credentials

  • Microsoft Administrator Windows Server Hybrid Core Infrastructure - Certification
    Microsoft
    Nov, 2023
    - May, 2026

Experience

  • Omni Africa
    • South Africa
    • Information Technology & Services
    • 100 - 200 Employee
    • ERP support Consultant
      • Sep 2017 - Present

      I am experienced in providing end-user support, monitoring systems, responding to queries, and resolving and escalating issues within IT and business domains

    • Sage ERP Consultant
      • Sep 2017 - May 2019

  • NetOneIT Zambia
    • Lusaka, Zambia
    • ERP Consultant
      • May 2019 - Present
      • Lusaka, Zambia

Education

  • 2022 - 2023
    University of Greenwich
    Bachelor of Science - BS, Computing
  • 2022 - 2023
    Zambia Centre of Accountancy Studies
    bachelor's in Computing, ICT
  • 2014 - 2016
    Evelyn hone college
    Diploma, Computing and information system

Suggested Services

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Industry Focus. “Information Technology & Services”

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