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Bio

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Felisha Magdalene Saran is a highly skilled administrative professional with extensive experience in office administration, customer service, and data management. She has worked in various roles, including Office Administrator, Customer Service Representative, and Administrative Assistant and Receptionist, and has a strong educational background in computerized accounting, bookkeeping, and quality management.

Experience

    • Administrative Assistant and Receptionist
      • Mar 2021 - Apr 2022

    • Customer Service Representative
      • Dec 2020 - Mar 2021

      Client Account Management

  • Oribi Oils
    • Durban, KwaZulu-Natal, South Africa
    • Personal Assistant to Director
      • Nov 2019 - Oct 2020
      • Durban, KwaZulu-Natal, South Africa

      * Scheduling and diarising meeting.* Attendance register keeping track of staff hours and calculating hours monthly* Data capturing * Implementation of filing system * Monthly first aid kit checklists* Maintenance of employee data files* Overseeing all office activities, consumables and stationery stock control* Overseeing factory staff- an average of 5 staff* Scanning, labelling and electronically filing documents* Updating plot list with new fields and capturing inspection dates* Running of harvest season schedule* Updating member lists

  • Metro Service Station
    • Durban, KwaZulu-Natal, South Africa
    • Office Administrator
      • Jul 2015 - Nov 2019
      • Durban, KwaZulu-Natal, South Africa

      ● Handling of switchboard and screening calls● Marking register● Customer liaison and assisting staff● CIT banking● Stock Control of consumables, lubricants and fuel● CCTV footage viewing and saving● Creditors● Parking and diesel reconciliation● Electronically saving prepaid account slips● Sorting of bus company slips● Petty cash● Assisting with compiling payroll information● Assisting with compiling auditor’s documents● Assisting bank with transaction enquiries● Calling customers for payment and sending them slips and statements● Changing diesel price on the website as well as notifying clients of price change via email● Return and reallocation of misallocated transactions● Maintaining staff file with all relevant documents● Issuing PPE● Creating speed dials on the switchboard● Shift roster● Counting and banking of coins● Assisting on forecourt during busy periods with redirection of vehicles, transactions, fuelling and interacting with customers● Taking care of company pets● Monthly rate comparison with surrounding competitors● Minor fraud investigation and searching for possible red flag cards● Any other general duty that is assigned to me

    • Administrator
      • Feb 2013 - Apr 2015
      • Durban

  • Waltons
    • Glenwood
    • Temporary Assistant
      • Nov 2012 - Jan 2013
      • Glenwood

    • Front Desk Receptionist
      • Jan 2012 - Nov 2012
      • Northdene

  • Woolworths
    • Westville
    • Customer Service Assistant
      • 2010 - 2010
      • Westville

Education

  • Careers 2000 Business College
  • Careers 2000 Business College
  • NOSA
  • NOSA
  • NOSA
  • NOSA
  • NOSA
  • NOSA

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business Consulting and Services”

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