Experience

• 

  Verndale

  • Boston, Massachusetts, United States

  • Solutions Consultant

    • Mar 2021 - Present
    • Boston, Massachusetts, United States

• 

  Sovereign CRM, LLC

  • United States
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Project Lead: Business Analyst & Administrator

    • Jan 2018 - Mar 2021

    • Team lead of Salesforce business analysts, solution architects, integration architects, data managers, developers and quality assurance members. • Manage project (offshore contractors) providing specialty development.• Close collaboration with project PM for development and execution of project plan, resourcing, budget and client expectations.• Administer client engagements• Define and implement SOP for successful project collaboration and execution• Guidance of organizational governance for change management• Identify solutions for successful end user adoption• Cross functional support on pre-sales, pre-work initiatives• CPQ Program Lead: discovery, design, development, onboarding• Direct SF Platform discovery, requirements, design operations

  • Project Lead: Business Analyst, Administrator, Project Manager

    • Jan 2018 - May 2019

    Partner: Salesforce Practice with close collaboration with CPQ Program and Director

• 

  Xively by LogMeIn

  • Innovation District, City of Boston, MA

  • Enterprise Solutions Consultant

    • Mar 2014 - Jan 2018
    • Innovation District, City of Boston, MA

    • Client manager for enterprise-level engagements• Team & Project Lead: Business Analyst, Architect, Solution Consultant & Implementation Administrator• Collaborative management and execution of projects involving custom solutions designed for unique business needs and requirements.• Definition of project scope, planning, budget, resource, design development and onboarding• Guidance for training, testing and cutover planning• IoT Program (Xively): Support pre-sales discovery, proposal, schematic design and pre-work planning• Product Development Lead: Research, Process Analysis, and Design for SFDC integrated products

• 

  Ionia Corporation now Xively by LogMeIn

  • Innovation District, City of Boston, MA

  • CRM, Staff Consultant

    • Dec 2013 - Mar 2014
    • Innovation District, City of Boston, MA

    • Effectively set responsibilities and sprint directives to Project Team members• Monitor project execution progress and client expectations• Facilitate project status and reports• Manage operational features of multiple simultaneous projects• Provide ongoing analysis to identify areas of risk and develop mitigation plans and alternatives to minimize impactsTeam Member for development

• 

  Metopos Architecture Studios

  • Owner

    • May 2008 - Dec 2013

    Principal: 15 years of experience in private residential, municipal, K-12 institutional,retail, commercial, entertainment, environmental graphics, landscape and graphicdesign projects. Establish comprehensive directive of project concepts, designdevelopment and implementation. Ensure the consistency and integrity of the designgoals throughout each phase of the project

• 

  Boston Architectural College

  • Greater Boston Area

  • Instructor, Sketch Problem

    • 2012 - 2013
    • Greater Boston Area

    (SKL202/SKL7202): Urban Open Space; Museum Exibition Plaz(SKL(A)303/SKL7303): Natural Systems of Urban Open Space(SKL(A)303/SKL7303): Connecting a Coastal City(SKL101/SKL7101/SKL7202): Site Design Concepts Visualized

• 

  Shamrock Net Design

  • South Bend, Indiana, United States

  • Art Director + Web Applications Development

    • May 1997 - Aug 2000
    • South Bend, Indiana, United States

    • Program Director: discovery, design, execution of web content development• Ownership of online branding initiatives and implementations • Team member: database integration solutions and remote access management• Development of intranet/portals to optimize and organize customer relationships for key vertical markets such as: logistics, delivery, and inventory.