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Felicity Mulgan is a seasoned program management expert with a proven track record of driving stakeholder engagement and organizational development in the public sector. As a Faculty Member at the Canada School of Public Service, she leveraged her expertise in policy analysis and knowledge management to inform strategic decision-making. Prior to this role, Mulgan held senior director positions at Public Services & Procurement Canada and the Canada School of Public Service, where she honed her skills in governance, information management, and change management. A polyglot with native fluency in English and French, and limited working proficiency in Spanish, Mulgan brings a unique perspective to her work.

Experience

Education

  • Simon Fraser University
    Certificate, Plain Language
  • 1997 - 2001
    Ontario Institute for Studies in Education of the University of Toronto
    M.Ed., Computer Applications in Education
  • 1994 - 1996
    Ryerson Polytechnic
    Certificate, Training & Development
  • University of Toronto
    Master of Arts - MA, Musicology and Ethnomusicology
  • University of Oxford

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Industry Focus. “Government Administration”

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