Experience

• 

  VAALCO Gabon SA

  • Ogooué-Maritime, Gabon

  • Assistante RH

    • Sep 2018 - Present
    • Ogooué-Maritime, Gabon

    Admin duties, payroll etc...

• 

  ANGT

  • Gabon

  • Adjointe Coordinatrice

    • Jan 2013 - Present
    • Gabon

    • Administrative Folder Management• Keeping the schedule of attendance / absence• Mail Management• Documents translation• Creation and Layout of document • Documentation • Taking messages, appointments, schedules• Seizure of reports

• 

  ANGTI

  • Gabon

  • Administrative Assistant

    • Jan 2013 - Present
    • Gabon

• 

  Lufthansa

  • Gabon

  • Reservations Sales Agent

    • Aug 2009 - Dec 2012
    • Gabon

    • Greet customers and inform them about current offers• Advise customers on different products (transport, services, ...), booking• Ensure the direct distribution of Lufthansa’s products (airline ticket sales, • Miles and More)• Customer care and Flight ticket sales• Answering phone calls and inform customers according to their need• Inform customers about the different services (loyalty card, VIP lounge etc ...)• Assistance and supervision of agents

• 

  Air France

  • Gabon

  • Reservations Sales Agent

    • May 2008 - Aug 2009
    • Gabon

    • Greet customers and inform about current offers• Advise customers on different products (transport, services, ...), bookings• Ensure the direct distribution of Air France’s products (airline ticket sales, • Flying Blue)• Customer care and Flight ticket sales• Answering phone calls and inform customers according to their need• Inform customers about the different services (loyalty card, VIP lounge etc.)

• 

  Toyoya Gabon

  • Gabon

  • Sales Agent

    • Oct 2007 - May 2008
    • Gabon

    • Cars sales, information about products sold and services offered• Establishing bills• Negotiation –decision • Recovery and customer care,• Litigation Management (incorrect booking, delivery, outstanding, quality)