Bio
Credentials
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SAFe 4 Practitioner Certification
Scaled Agile, Inc.Apr, 2018- Jun, 2026 -
Certified Commissions Specialist (ICM)
CallidusCloudMar, 2017- Jun, 2026 -
Certified Workflow Specialist
CallidusCloudMar, 2017- Jun, 2026
Experience
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Senior Manager
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Dec 2019 - Present
I am a Delivery Excellence SME with a reputation of delivering quality across multiple industries. I specialize in service transformation and program governance and have over 15 years of experience delivering global projects.
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Manager
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Sep 2013 - Dec 2019
Managed the IT transformation for a start-up subsidiary of a large telecommunication firm and provided application outsourcing support.
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Consultant
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Oct 2010 - Aug 2013
Managed a multi-national development team of 10 resources for a large financial company's cloud transformation.
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Senior Business Consultant
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Sep 2009 - Jan 2011
Managed a multi-national development team of 40 resources, supporting a cloud transformation for a global products company.
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Consultant
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Aug 2006 - Aug 2009
* Worked closely with customers to gather and document information about current sales organizations and variable compensation practices. * Analyzed and reviewed customer sales structures and the processes and policies related to applying sales credit and calculating payments. * Provided recomme...
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IT Planning Manager
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Feb 1999 - Aug 2006
* Managed and established quarterly incentive compensation payouts for five divisions.* Developed compensation plans and made recommendations to integrate new and existing standards, methodologies, and processes to assigned systems within HR and Sales Finance. * Lead integration efforts to suppor...
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Education
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1987 - 1990The University of Tennessee at Chattanooga
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2003 - 2005Keller Graduate School of Management of DeVry University
Suggested Services
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Industry Focus. “Computer and Information Technology”
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