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Felicia Chai Hoon Seah is a seasoned reliability engineer with extensive experience in the industry. She has held key positions at Akribis Systems, where she worked as a Senior Reliability Engineer for 7 years, leading teams to execute ISO13485 and establishing standard operating procedures for quality awareness. Her expertise spans 8D RCCA, fishbone, and 5-why metrologies, and she has a proven track record of improving product quality and reliability. Felicia's background also includes stints at HGST (formerly Hitachi Global Storage Technologies) and Seagate Technology, where she contributed to product launches, quality improvement, and failure analysis. She holds a degree from Temasek Polytechnic and is proficient in languages such as English and Mandarin.

Experience

    • Singapore
    • Automation Machinery Manufacturing
    • 200 - 300 Employee
    • Section Manager
      • Jul 2022 - Present

    • Senior Reliability Engineer
      • Jan 2017 - Jun 2022

      • Define vacuum coil outgassing test methodology for first prototype study. • Define and predict 1st MTBF motor product reliability using MTBF calculations. Ongoing reliability demonstration achieved as of current. • Lead and work with team to execute 1st ISO13485 for sister company. • Establish standard operating procedure (SOP), work instruction, quality alert and provide quality awareness to Production. • Responsible for customer return failures and root cause analysis. Prepare analyze reports and to highlight any investigations to higher management. • Provides solutions to unresolved quality problems and oversees the implementation of these solutions through 8D RCCA, fishbone and 5-why metrologies.• Lead SPC in production quality data. Define and to co-ordinate with counterparts in China to implement correct control limits for all motor models. • Collect and analyze data collected from production tests to improve product quality to achieve customer requirements.• Analyzed and deduced control limits from tabulated data of all IQC CMM geometrical data breakdown for all existing products since Day 1.• Involve in ISO committee and participate in both internal and external audits.

    • QA Engineer
      • Feb 2012 - Feb 2016
      • Kaki Bukit

      QA Reliability Division * Execute and ensure all OQA/ORT targets are within control and targets, and respond proactively for any single uptrend at manufacturing sites with investigation. (more than 1 sigma). * Publish monthly ORT parametric reports for every products trend impact and identify SPC excursion by investigation and drive proactive corrective action. * Work closely with manufacturing group and be constantly notified of all Factory outgoing failures and issues seen at ORT & OQA Stations, understand the problem and Corrective Actions taken to address/reduce such defects. * Discussion with product leads upon every new product launches and readiness to enhance quality capability. * Host weekly FA-CA meeting to identify failure mechanism, root cause and drive corrective actions.* Analyze data trend on a weekly basis and investigate any trend shift for early intervention using Clementime software.* Integrally involved in the successful revamp of PORT project monitoring methodology using Tableau software.

    • Senior Enginneer Specialist
      • Oct 1996 - Jun 2011

      • Involve in early stage (Product Launch) of enterprise hard disk test planning and planning of resources.• Identify and propose new testing methods that enhance quality improvement.• Work collaboratively with people from internal departments and counterparts from Thailand and USA to meet project specifications.• Working collaboratively with the operation side and equipment side to ensure smooth execution of testing prior to the project.• Ensure product meets the required MTBF.• Work closely with FA (failure analysis) team to understand and close the failure.• Work closely with Core team in Thailand and USA to ensure that all CA (corrective action) are in place.• Retrenched in June 2011 due to company restructure to Suzhou, China

Education

  • 1993 - 1996
    Temasek Polytechnic

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Industry Focus. “Automation Machinery Manufacturing”

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