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Fatoumata Maiga is a seasoned HR professional with experience in customer service, data analysis, and administration. She holds a Bachelor's degree in Business Administration and Management, as well as an Associate's degree from Baltimore City Community College. Maiga has worked as an HR Assistant and IT Analyst, providing support in areas such as data analysis, business process improvement, and employee administration.

Credentials

  • IT Cetified
    Year Up
    Jan, 2018
    - May, 2026

Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • HR Assistant
      • Feb 2021 - Present

      -Assist individuals with disabilities by assigning training to Direct Support Professionals, updating employment and status-change data, and effectively communicating to managers and coordinators about an expired certificate▪ Support human resources processes by reviewing applications, scheduling appointments, conducting interviews and orientation, maintaining records and information using an excel spreadsheet, and coordinating birthday celebrations▪ Report payroll discrepancies; missing clock times▪ Provide secretarial support by answering the telephone, communicating messages, checking and forwarding the office info email to the specific administrators, and ordering office supplies every month▪ Supervise the receptionist to ensure individuals’ weekly and monthly documents are being filed correctly and the cleanliness of the front desk area, conference room, data room and kitchen▪ Maintain employee confidentiality by protecting Human Resources information

    • Receptionist
      • Feb 2019 - Jan 2021

      -Answered and forwarded phone calls- Greeted and welcomed visitors_ Assisted applicants by making a copy of their documents, supervising them while filling out applications, and grading the test score.- Reviewed, sorted, and filed individuals' weekly and monthly papers. -Received, sorted, and distributed mail to administrators. - Checked and forwarded emails to specific administrators.

    • IT Analyst
      • Jul 2017 - Jan 2018

      -Supported the Chief Information Security Officer with data analysis to drive business process improvement and change management. -Created Monthly Business Reports each month for the Chief Technology Owner to present to the CEO▪ Researched and compiled client security tips to guide clients on how to secure their personal information, and edited and organized Business Continuity Plan ▪ Managed data inventory as part of the Vendor Management Project by defining a set of questions related to data, identifying key technology owners, coordinating meetings with them, summarizing the meetings and submitting findings to my manager for review▪ Researched and assembled Common Vulnerabilities and Exposures (CVE) in Excel using component filenames to create processes and procedures to improve the security posture of the firm▪ Independently researched and organized a facility security plan from several sites for the best practice of the company

Education

  • 2020 - 2022
    University of Baltimore
    Bachelor's degree, Business Administration and Management, General
  • 2015 - 2018
    Baltimore City Community College
    Associate's degree
  • 2017 - 2017
    Year Up
    Professional Development & IT Certificate
  • 2014 - 2015
    Alfred State College - SUNY College of Technology
    Business Administration and Management, General, GPA: 3.00

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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