Experience

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  Enterprise Community Investment, Inc.

  • Financial Services
  • 200 - 300 Employee

  • Associate, IT Operations & Technology Trainer

    • Apr 2016 - Jul 2020

    Designed and led technology training program for staff of 1000 on new and existing technologies for improved performance and adoption of systems. Provided KPI and performance assessment reports for leadership review.

  • IT Department Coordinator

    • Feb 2012 - Apr 2016

    Designed and implemented electronic billing, invoicing, and contract management, created quarterly Board book, improved operations process, and provided executive level support to CIO and department vice presidents.

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  DMI (Digital Management, LLC)

  • Linthicum, MD

  • Project Coordinator

    • Mar 2011 - Dec 2011
    • Linthicum, MD

    Integrated improved process systems, compiled financial reports, provided purchasing research data for budget of $3M, liaised between internal and project leads and provided executive level administrative support for government contract.

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  Verizon Wireless

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Regional Marketing Coordinator

    • Nov 2007 - Mar 2010

    Managed over 70 marketing events annually both small and large, updated department data base of over 200 loan accounts, designed marketing materials, implemented documentation process and reconciled budget of over $5M.

  • Executive Administrative Assistant

    • Apr 2005 - Nov 2007

    Provided executive level administrative support, district sales events, managed corporate hospitality with external clients, managed internal communications and implemented operation processes for improved efficiency.

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  PARKS AND RECREATION FOUNDATION OF HOWARD COUNTY

  • Instructor

    • Sep 1999 - Oct 2006

    Prepared lesson plansDesigned printed material for studentsDelivered instruction face to faceContinued to research and learn industry trends and skillsManaged budget to measure profitability

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  Crossroads Psychological Assoc

  • Columbia, MD

  • Administrative Specialist

    • Oct 2002 - Apr 2005
    • Columbia, MD

    Provided executive administrative support to nine industry leaders, organized calendars, arranged programs, designed presentations, and coordinated events for the entire practice.Planned marketing events for recruiting and industry endorsement locallyPerformed liaison duties for communications wi...

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  Beautifloral Flowers

  • Jessup, MD

  • Co-Owner/Store Manager

    • Jan 1999 - Jan 2002
    • Jessup, MD

    Managed all aspects of small business ownership and daily operations. Executed executive level administrative elements within the business plan, oversaw business accounting, sales, customer service, business accounts, and marketing plans.Executed business account relationships and programsManage...

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  MCI Telecommunications Corporation

  • Memphis. TN

  • Sales

    • Dec 1994 - Mar 1996
    • Memphis. TN

    Sales - TelemarketingMaintained top 2% of sales performers for the regionServed as team leaderProvided training for new hires