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Fatima Zahra Atourabi is a seasoned IT professional with experience in ServiceNow implementation and development, holding a Master's degree in Data Engineering and Software Development from Université Mohammed V de Rabat. She has worked as a consultant for DM TECHNOLOGY and DXC Technology Morocco, delivering IT service management solutions.

Credentials

  • Share Data Through the Art of Visualization
    Coursera
    Oct, 2022
    - Apr, 2026

Experience

    • Consultante ServiceNow
      • Jun 2023 - Present
      • Maroc

  • DXC Technology Morocco
    • Rabat-Salé-Kénitra, Maroc
    • Intern Consultante serviceNow
      • Mar 2022 - Aug 2022
      • Rabat-Salé-Kénitra, Maroc

      Conception et mise en œuvre d’une application de gestion des demandes IT et RH sur la plateforme Cloud ServiceNow  :- Création de nouveaux articles de catalogue.- Conception et développement des workflow pour la gestion du flux des demandes d’achat.- Gestion des accès.- Gestion des notifications.mots clés : ITIL, ServiceNow ITSM, Service catalog, Request management, Workflow, notifications, Request Portal

Education

  • 2020 - 2022
    Université Mohammed V de Rabat
    Master 2 (M2), Ingénierie de données et développement logiciel
  • 2015 - 2019
    Université Mohammed V de Rabat
    Licence, Science mathématique et informatique

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Industry Focus. “IT Services and IT Consulting”

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