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Fatima Alosaif is a seasoned biomedical service engineer with experience in medical device repair, maintenance, and customer satisfaction. She holds a Master of Business Administration (MBA) from the University of the People and a Bachelor of Science in Biomedical/Medical Engineering from Ryerson University. She is proficient in multiple languages, including Arabic and English.

Credentials

  • Sysmex General Service Training II (SGST2)
    Sysmex Corporation
    Jan, 2023
    - Apr, 2026
  • Sysmex General Service Training I (SGST1)
    Sysmex Corporation
    Nov, 2022
    - Apr, 2026
  • Certificate of Training on B.Bruan Infusion Systems
    B. Braun Group
    Sep, 2022
    - Apr, 2026
  • Certificate of Training on Oxygen Concentrators
    CAIRE Inc.
    Nov, 2021
    - Apr, 2026
  • Engineering Accreditation Certificate
    Saudi Council of Engineers
    May, 2020
    - Apr, 2026

Experience

  • Sysmex Middle East FZ - LLC
    • Riyadh, Saudi Arabia
    • Biomedical Service Engineer
      • Oct 2022 - Present
      • Riyadh, Saudi Arabia

      - Cover all Sysmex Hematology analyzers and Systems- Responsible for meeting daily service repair needs and driving customer satisfaction- Install, repair and maintain equipment in the field; provide customer training as required- Document all inspections, maintenance, repair work and submit paperwork in a timely basis- Order, install, and return parts and manage repair parts cycle time- Review all logs for open issues and prepares formal reports to customers as necessary.

  • MediServ Co. Ltd.
    • Resident at Ministry of National Guard Hospital
    • Biomedical Service Engineer
      • Jun 2022 - Oct 2022
      • Resident at Ministry of National Guard Hospital

      Line: B|Braun Infusion PumpsResponsibilities - Inspect new devices and issue inspection code- Provide proper inspection documentations- Provide needed Maintenance for all assigned automated infusions- Provide proper documentations for all maintenance activities- Manage spare parts- Issue termination documents- Conduct onsite educations for hospitals clinical engineers- Work on Bbraun software such as “Hibased, Space Upgrade, Space Online suite”

    • United Arab Emirates
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Biomedical Field Service Engineer
      • Jul 2020 - Apr 2022

      Responsibilities: • Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks and studying company brochures and manuals.• Install & repair medical Equipment’s/Units & Devices according to manufacturer procedures & Saudi regulations.• Conduct PPMs on a timely manner & ensure biomedical engineering satisfaction.• Prepare service reports and plan of actions in a timely manner.• Answer end user concerns which might include medical information and hands-on training.Devices: - Caire/Airsep : Oxygen Concentrators - Mindray : Infusion Pumps (BeneFusion VP3 Vet)- Edge Systems : Facial Machine (HydraFacial Tower)- CA-MI : Electric Surgical Suction Pump (HOSPIVAC 350)

    • Board Secretary
      • Jan 2019 - Jun 2020

      - Serving on the Executive Committee.- Keeping copies of the organization’s bylaws and the Board’s policy statements. - Keeping lists of officers, Board Members, committees and General Membership. - Conducting general Board correspondence.- Signing official documents of the organization as required.- Answering calls, taking messages and handling correspondence- Typing, preparing and collating reports filing- Organizing and servicing meetings (producing agendas and taking minutes)- Managing databases- Implementing new procedures and administrative systems- Liaising with relevant organisation and clients- Coordinating mail-shots and similar publicity tasks- Acting as a receptionist and/or meeting and greeting clients- Working directly with the CEO Of the company

  • GUESS?, Inc.
    • Toronto, Canada Area
    • Sales Associate
      • Oct 2016 - Mar 2018
      • Toronto, Canada Area

      - Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.- Operating cash registers, managing financial transactions, and balancing drawers.- Wearing brand clothing to showcase apparel and fashion accessories.- Achieving established goals.- Superior product knowledge.- Directing customers to merchandise within the store.- Introducing promotions and opportunities to customers.- Cross-selling products to increase purchase amounts.

Education

  • 2021 - 2023
    University of the People
    Master of Business Administration - MBA, Business Administration and Management, General
  • 2012 - 2017
    Ryerson University
    Bachelor's degree, Biomedical/Medical Engineering
  • 2012 -
    University of Toronto
    Academic English

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Medical Device”

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