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Bio

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Fathema Jafri is a seasoned operations professional with expertise in process optimization, team leadership, and stakeholder management. She has held various roles, including Chief of Operations and Director of Operations, and has experience in managing budgets, finances, and cross-functional teams. Fathema holds a Mini-MBA and a Bachelor of Science degree from York University.

Credentials

  • Accelerate Newmarket Schulich Mini-MBA
    Schulich ExecEd
    Apr, 2023
    - Apr, 2026
  • Real Estate License
    OREA - Ontario Real Estate Association
    Nov, 2019
    - Apr, 2026

Experience

    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Chief of Operations
      • Feb 2024 - Present

      - Strategically Leading Operations- Managing Process Optimization- Leading Cross-Functional Teams- Establishing and Monitoring KPIs- Mitigating Operational Risks- Overseeing Budgets- Driving Technology Integration- Collaborating with Stakeholders- Enhancing Customer Satisfaction- Fostering Adaptability and Innovation

    • Director of Operations
      • Sep 2022 - Feb 2024

      • Manages day-to-day operations and oversees staff to ensure alignment with company goals and objectives• Develops and maintains budgets and financial plans for operations• Identifies and resolves operational inefficiencies and bottlenecks• Oversees the selection, training, and development of the operations team• Monitors and tracks key performance indicators to measure the effectiveness of operations• Communicates regularly with senior management to provide updates on the status of operations and to discuss opportunities for improvement• Makes decisions that are in the best interest of the company and its stakeholders• Continuously looks for ways to improve and streamline processes and systems.

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Office Administrator
      • Oct 2020 - Feb 2022

      • Provided administrative support to management and other staff• Assisted with event planning and coordination• Assisted with budget preparation and expense management

    • Human Resources Specialist
      • Oct 2020 - Feb 2022

      • Recruited, interviewed, and hired new employees• Developed and implemented HR policies and procedures• Assisted with compliance with labor laws and regulations

    • Fundraising and Marketing Specialist
      • Nov 2018 - Aug 2020

      • Developed and executed fundraising and marketing strategies to support non-profit organization's mission• Created and managed fundraising campaigns and events• Utilized social media and other digital platforms to promote the organization and its programs• Collaborated with the board of directors to set fundraising goals and objectives

    • Medical Marketing Representative
      • Apr 2013 - Sep 2015

      • Responsible for facilitating communication between healthcare professionals and WalkingMobility Clinics• Managed and maintained marketing for over 15 lower limb clinics in the GTA• Formulated and executed action plans to excel in service to existing clients by providinginnovative solutions to match unique customer needs• Assisted in the organization and approval of CME events

Education

  • Schulich ExecEd
    Mini-MBA
  • 2004 - 2009
    York University
    Bachelor of Science - BS, BIOLOGICAL AND BIOMEDICAL SCIENCES

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Technology, Information and Internet”

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