Experience

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  Nesters Market

  • Vancouver, British Columbia, Canada

  • Sales Associate

    • Oct 2023 - Present
    • Vancouver, British Columbia, Canada

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  Canadian Pizza Plus

  • Burnaby, BC

  • Customer Service and Food Preparation

    • Apr 2023 - Oct 2023
    • Burnaby, BC

    ● Greet customers and make food items as per customers' requests & and collect payment.● Run various pieces of kitchen equipment, time the steps in each dish, and know the cooking requirements of each dish.● Consistently prepare ingredients, garnishes, sauces, etc. to spec.● Independently complete items outlined on daily checklists.● Clean and sanitize kitchen and dishwashing area, including walls, surfaces, cupboards, storage areas, appliances, and equipment; sweep and mop floors. ● Follows Health and Safety protocols. ● Removal of waste, recyclables, and organics throughout the day and at the end of the day

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  Kunjo Developers Limited

  • Dhaka, Bangladesh

  • Customer Service Executive

    • Jul 2018 - Feb 2023
    • Dhaka, Bangladesh

    • Daily one-on-one interaction with customers• Respond to client inquiries via phone, email, and in-person• Addressed client concerns and complaints in a timely and professional manner• Assisted in the preparation of property listings and marketing materials• Closely interacted with customers to determine and serve their needs• Filing documents• Made engaging videos about products

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  Aarong Bangladesh

  • Dhaka, Bangladesh

  • Senior Sales Associate

    • Jan 2016 - Jun 2018
    • Dhaka, Bangladesh

    • Drive and achieve department’s sales target on a monthly, quarterly and yearly basis• Ensure conversion target & high level of customer satisfaction through excellent sales service as per company set standard• Handle customer complaints/ queries and solve according to company guidelines• Track inventory and ensure proper display at the assigned departments as per visual merchandising requirements• Maintain a high standard of service quality by following the standard Point of Sales (POS) operating process• Execute any other additional tasks as assigned by the Supervisor

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  Cooper's Bakery Bangladesh

  • Dhaka, Bangladesh

  • Salesfloor Associate & Server

    • Feb 2013 - Dec 2015
    • Dhaka, Bangladesh

    • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services.• Serve food and beverages• Maintains sanitation, Health and safety standards in work areas• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings• Clear and clean tables, trays and chairs• Follow the company rules & superior's instructions sincerely

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  Agora Supermarket

  • Dhaka, Bangladesh

  • Cashier

    • Sep 2011 - Jan 2013
    • Dhaka, Bangladesh

    • Greeted customers at checkout in a friendly and welcoming manner• Promoted pleasant shopping experiences for customers by delivering superior customer service• Provided information to customers’ inquiries with strong knowledge of product and services• Accurately scanned products and bagged/boxed products for customers• Processed payments by cash, debit and credit• Offered support to customers with complaints/issues• Kept work area clean and organized at all times