Experience

• 

  JOil Singapore Pte Ltd

  • Singapore

  • Executive - HR, Admin and CEO Office

    • Nov 2021 - Present
    • Singapore

• 

  DAMEN SHIPYARDS SINGAPORE PTE LTD

  • 29 Tuas Crescent Singapore 638720

  • HR Admin

    • Nov 2014 - Apr 2021
    • 29 Tuas Crescent Singapore 638720

    * In charge of office procurement and pantry management. This includes liaising with vendors on office supplies, equipment purchase and office service maintenance issues; processing purchase requisitions in IFS ERP; verifying incoming invoices. * Perform general administrative support including arranging local or overseas courier shipments; processing expense claims, daily time attendance and leave applications in IFS ERP; issuing Staff ID Access Card; handling of staff transport and staff daily lunch; create and distribute company-wide announcements.* Maintain employee training record including arranging staff QA and safety training; renewals of Safety Certification / Licenses; processing of training grants and absentee payroll funding.* Managed staff welfare events and CSR activities including selection of venues, contract negotiations, event budgeting, on site co-ordination and conduct post event reviews.* Other roles: Command Centre Coordinator in Emergency Response Team; System Administrator of PABX Telephone System; Editor of internal newsletter.

• 

  Raffles Hotel Singapore

  • Singapore

  • Junior Assistant Manager, Reservations - F&B

    • Jun 2010 - May 2014
    • Singapore

    * Answering incoming calls and emails. Managing and providing response to guest’s enquiries, special requests, and reservations while monitoring flow of restaurant’s inventory and recommend ways to increase revenue. * Promote effective call, writing skills and service level standards.* Supervises, trains, and evaluates Reservation Agents ensuring all procedures are performed to the hotel's standards. * Conduct team meetings to relay individual and team goals. * Assist in administration of team’s weekly schedules and vacation plan. Process and review daily, weekly, and monthly restaurant’s reports.

• 

  Traders Hotel Singapore

  • Singapore

  • F& B Team Leader

    • Jan 2009 - Jun 2010
    • Singapore

• 

  Raffles Hotel Singapore

  • Guest Service Executive

    • Jun 2008 - Dec 2008

• 

  Shangri-La Hotels and Resorts

  • F&B

  • Service Leader - Captain

    • Oct 2005 - May 2008
    • F&B